troubleshooting

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

 

The water supplied is soft and too

Underload the dishwasher and use a rinse

Leaves glasses with

much detergent was used.

aid to minimize this.

a light film.

Aluminum dishes were included in

Remove the marks on the dishes using a

 

the wash load.

low sensitivity cleaner.

 

 

 

Leaves a yellow

This is caused by coffee and tea

Remove the soils using a spot cleaner.

or brown film on

soils.

 

the inside of the

 

 

dishwasher.

 

 

 

 

 

 

There is no rinse aid in the

Check the dispenser and add rinse aid.

 

dispenser.

Use a liquid type rinse aid.

 

 

 

 

The temperature of the water

Connect the water supply line to a hot

 

is low when the dishwasher is

water supply.

 

running.

Use rinse aid with the Sanitize option.

Does not dry dishes

 

 

Too many dishes have been

Proper loading of items can affect drying.

well.

loaded.

Load your dishes as recommended.

 

 

(See page 16.)

 

 

 

 

Glasses and cups with concave

After fi nishing the cycle, empty the lower

 

bottoms hold water. This water

rack fi rst and then the upper rack. This will

 

may spill onto other items when

prevent water dripping from the upper rack

 

unloading.

onto the dishes in the lower rack.

 

 

 

 

Water was left over from an

Insert detergent without loading dishes,

 

incomplete cycle.

and run the Normal cycle to clean the

 

 

dishwasher.

 

 

 

 

The Drain Hose is obstructed.

Contact a qualifi ed service technician to

Has a bad odor.

 

remove any obstruction from the drain

 

hose.

 

 

 

 

 

 

The dishwasher is not used daily

With the dishwasher empty and no

 

or soiled dishes are left in unit too

detergent, place a glass with 8 ounces of

 

long.

vinegar upright into the lower rack, and

 

 

then run a Normal cycle.

 

 

 

 

Sound is generated when the

This is normal operation.

 

dispenser cover is open and the

 

 

drain pump is operating in an early

 

 

stage.

 

 

 

 

 

The dishwasher is not level.

Ensure the dishwasher is level.

Is too noisy.

 

 

Foreign material (a screw, a plastic

Contact a qualifi ed service technician to

 

piece) is in the pump chamber.

remove foreign material from the pump

 

 

chamber.

 

 

 

 

There is a ‘chopping’ sound

Rearrange the dishes.

 

because a nozzle is bumping

 

 

against the dishes.

 

 

 

 

 

The nozzle hole is clogged with

Clean the nozzle hole.

Does not have a

food particles.

See pages 22 and 23.

 

 

The nozzle is blocked by a dish or

After placing the dishes into the racks,

smoothly rotating

pot and cannot rotate.

rotate the nozzles by hand to check

nozzle.

 

whether any of the dishes interfere with

 

 

 

 

them.

 

 

 

English - 26

DW80H9950-00149A-02_EN_140609.indd Sec7:26

2014-06-09 ￿￿ 6:05:33

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Page 26
Image 26
Samsung DW80H9970US user manual Remove the marks on the dishes using a, Bottoms hold water. This water, Smoothly rotating
Page 25 Page 27

DW80H9970US specifications

The Samsung DW80H9970US is a cutting-edge dishwasher that stands out in the competitive home appliance market. This model exemplifies the perfect blend of innovative technology, modern design, and practical functionality, making it a superb choice for homeowners seeking efficiency without compromising on style.

One of the standout features of the DW80H9970US is its ActiveWash technology. This unique feature includes a built-in sink in the dishwasher that allows users to pre-soak and scrub dishes before the main wash cycle. This is especially beneficial for items that require more attention, ensuring that stubborn stains and food residues are thoroughly cleaned.

The dishwasher also boasts a Quiet Operation feature, with a noise level of just 39 decibels. This means you can run the appliance any time of day or night without disturbing the household. This is made possible by sophisticated sound-dampening materials and an insulated tub that minimizes vibrations.

Efficiency is another hallmark of the DW80H9970US. It is Energy Star rated, ensuring that it operates with minimal energy consumption while offering powerful cleaning cycles. Users can choose from various wash cycles, including heavy and normal cycles, providing the flexibility to cater to different cleaning needs.

Smart features are integrated into the Samsung DW80H9970US, with Wi-Fi connectivity that allows users to control the dishwasher remotely via the SmartThings app. This feature enables you to start or stop cycles, receive notifications when a cycle is complete, and even troubleshoot potential issues, all from your mobile device.

The stainless steel finish of the dishwasher adds a touch of elegance to any kitchen décor, and its sleek, minimalist design fits seamlessly into modern settings. The interior is equally impressive, featuring a spacious layout with adjustable racks and folding tines that create customizable space for various dish sizes and types.

Additional characteristics include a high-efficiency wash system that utilizes powerful jets for thorough cleaning and a stainless steel tub that resists odors and stains. The third rack offers additional space for utensils and smaller items, enhancing the overall capacity of the dishwasher.

In summary, the Samsung DW80H9970US is a feature-rich dishwasher that combines advanced technology with user-friendly design. Its innovative ActiveWash feature, quiet operation, energy efficiency, and smart connectivity make it a reliable and stylish addition to any kitchen, ensuring that your dishes come out sparkling clean every time.
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