FAQ

Please check the following if the USB connection malfunctions.

[Case 1]

The camera power is off.

 

Turn the camera power on.

[Case 2]

USB Driver is not installed correctly.

 

Install the USB Driver correctly. Refer to page 99.

[Case 3]

The USB cable is not connected or you are using a cable with an incorrect

 

specification.

 

Use a USB cable with the correct specification.

[Case 4]

The camera is not recognized by your PC.

 

Sometimes, the camera may appear under [Unknown Devices] in Device

 

Manager.

Install the camera driver correctly.

Turn off the camera, remove the USB cable, plug in the USB cable again, and then turn on the camera.

[Case 5]

There is an unexpected error during file transfer

 

Turn the camera power off and on again. Transfer the file again.

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Samsung EC-A40ZZSBA/FR Case USB Driver is not installed correctly, Specification, Case Camera is not recognized by your PC