FAQ

When the movie clip doesn’t play back on the PC

When the movie clip recorded by the camera doesn’t play back on the PC, the causes are mostly due to the codec installed on the PC.

1.Check whether the JPEG Decoder provided with the camera is installed.

If you didn't install the camera driver, please install the JPEGCODE included in the application S/W CD-ROM. If not, the movie clip may not play back on the PC.

[ Installing the JPEG Decoder ]

1)Insert the CD provided with the camera.

2)Run the windows explorer and select the CD-ROM drive.

3)Select the [JPEG_Decoder] folder and double click the Setup.exe file. The codec will be installed.

2.Compatible problems with the codecs installed onto the PC.

If the movie clip doesn't play back after installing the JPEG Decoder, refer to the following.

1)When the movie clip plays back, only the sound plays back without the image.

It isn't compatible with the Morgan MJPEG Decoder. Uninstall the Morgan MJPEG Decoder as following order. Click [Start Run] and a window will open.

Type "regsvr32 /u m3jpgdec.ax" and press the Enter key.

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Samsung EC-A40ZZSAA, EC-A40ZZSBA/FR, EC-A40ZZSBA/DE, EC-A40ZZSBA/E1 Type regsvr32 /u m3jpgdec.ax and press the Enter key