FAQ

[Case 6]

How do I know my computer supports a USB Interface?

Check the USB port in your computer or keyboard.

Check the OS version. A USB Interface is available in Windows 98, 98SE, 2000, ME .XP.

Check [Universal Serial Bus controllers] in Device Manager. Do the following to

check [Universal Serial Bus controllers].

Win 98/ME : Trace [Start Settings Control Panel System Device

 

Manager Universal Serial Bus controllers].

Win 2000 : Trace [Start Settings Control Panel System

 

Hardware Device Manager Universal Serial Bus

 

controllers].

Win XP

: Trace [Start Control Panel Performance and Maintenance

 

System Hardware Device Manager Universal Serial

 

Bus controllers].

There must be USB Host Controller and USB root hub under [Universal Serial Bus controllers].

In addition, double-click on the USB Universal Host Controller and the USB Root Hub to check if the Device Status states "This device is working properly". If the Device Status says the device is "not working properly", click the "Driver" tab and then click [Update Driver] or [Reinstall Driver].

When all the conditions mentioned above are met, the computer can support the USB interface.

[Case 7]

When using the USB hub.

There may be a problem in connecting the camera to the PC through the USB hub if the PC and the hub are not compatible. Wherever possible, connect the camera to the PC directly.

[Case 8]

Are other USB cables connected to the PC?

The camera may malfunction when it is connected to the PC at the same time as another USB cable. In this case, disconnect the other USB cable, and connect only one USB cable to the camera.

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Samsung EC-A40ZZSBA/DE, EC-A40ZZSAA, EC-A40ZZSBA/FR, EC-A40ZZSBA/E1 manual Bus controllers