Samsung EC-I85ZZGBA/IT, EC-I85ZZRBA/E2 Incorrect memory card format  Re-format the memory card

Before contacting a service centre

The images are unclear.

•A picture was taken of a subject without setting an appropriate macro mode.

Select an appropriate macro mode to take a clear image.

•Taking a picture beyond the fl ash range.

Take a picture within the fl ash range.

•The lens is smudged or dirty.

Clean the lens.

The flash does not fire.

•Flash off mode has been selected.

Dis-engage fl ash off mode.

•The camera mode can’t use the fl ash.

Refer to the FLASH instruction. (p.33)

Incorrect date and time is displayed

•The date and time have been set incorrectly or the camera has adopted the default settings.

 Reset the date and time correctly.

A card error has occurred while the memory card is in the camera.

•Incorrect memory card format.

Re-format the memory card.

The images don’t play back.

•Incorrect fi le name. (Violation of DCF format)

Do not change the image fi le name Colour of image is different to the original scene.

Colour of image is different to the original scene.

•White balance or effect setting is incorrect.

Select appropriate White balance and effect.

Images are too bright.

•Exposure is excessive.

Reset exposure compensation.

No image on external monitor.

•The external monitor has not been connected properly with the camera.

Check the connection cables.

•There are incorrect fi les in the memory card.

Insert a memory card that has correct fi les.

When using the PC’s explorer, the [Removable Disk] file does not show.

•Cable connection is incorrect.

Check the connection.

•The camera is off.

Turn the camera on.

•The operating system is not Windows 98SE, 2000, ME, XP, Vista / Mac OS 10.1 ~ 10.4. Alternatively the PC does not support USB.

Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 10.1 - 10.4 to PC that supports USB.

•The camera driver is not installed.

Install a [USB Storage Driver].

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