Error messages

When the following error messages appear, try these remedies.

Error message	Suggested remedies
	•	Turn off your camera, and then turn it on again.
Card Error	•	Remove your memory card, and then insert it again.
	•	Format your memory card.
	The inserted memory card is not supported by your
Card not supported.	camera. Insert a microSD, microSDHC, or microSDXC
	memory card.

	•	The camera cannot connect to the network using the
Connection failed.	•	selected access point. Select another AP and try again.
Connection failed.		The camera has failed to connect to the other devices.
		The camera has failed to connect to the other devices.
		Try connecting again.

	File names do not match the DCF standard. Transfer
DCF Full Error	the files from the memory card to your computer and
DCF Full Error	format the card. Then, open the Settings menu and
	format the card. Then, open the Settings menu and
	select General → File No. → Reset. (p. 125)
Device disconnected.	Network connection disconnected while transferring
Device disconnected.	photos. Reselect a device that supports AllShare Play.
	photos. Reselect a device that supports AllShare Play.
File Error	Delete the damaged file or contact a service center.

Error message	Suggested remedies
File system not	Your camera does not support the FAT file structure of
File system not	the inserted memory card. Format the memory card on
supported.	the inserted memory card. Format the memory card on
supported.	the camera.
	the camera.

	The camera has failed to locate a device that supports
Initialization failed.	AllShare Play. Turn on devices on the network that
	support AllShare Play.

Invalid password.	The password for transferring files to another camera is
Invalid password.	wrong. Enter the correct password again.
	wrong. Enter the correct password again.

Low Battery	Insert a charged battery or recharge the battery.

Memory Full	Delete unnecessary files or insert a new memory card.
No Image File	Capture photos or insert a memory card that contains
No Image File	some photos.
	some photos.

Photo transfer failed.	Network connection disconnected while transferring
Photo transfer failed.	photos. Try restarting the AllShare Play feature.
	photos. Try restarting the AllShare Play feature.

	•	The camera has failed to send a photo to the other
	•	devices. Try sending again.
Transfer failed.	•	The camera has failed to send an email or transfer a
		photo to a device that supports AllShare Play. Check
		the network connection and try again.

Appendixes 128

EC-ST152FBDBE3, EC-ST72ZZBPLRU, EC-ST150FBPBKZ, EC-ST150FDPWM3, EC-ST150FBDPSA specifications

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Error messages

Error message

Suggested remedies

Card Error

Card not supported.

Connection failed.

select General → File No. → Reset. (p. 125)

Device disconnected.

File system not

Invalid password.

No Image File

Transfer failed.

EC-ST152FBDBE3, EC-ST72ZZBPLRU, EC-ST150FBPBKZ, EC-ST150FDPWM3, EC-ST150FBDPSA specifications