Error messages
When the following error messages appear, try these remedies.
| Error message | Suggested remedies | ||
| • | Turn off your camera, and then turn it on again. | |
| Card Error | • | Remove your memory card, and then insert it again. | |
| • | Format your memory card. | |
| The inserted memory card is not supported by your | ||
| Card not supported. | camera. Insert a microSD, microSDHC, or microSDXC | ||
| memory card. | ||
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| • | The camera cannot connect to the network using the | |
| Connection failed. | • | selected access point. Select another AP and try again. | |
The camera has failed to connect to the other devices. | |||
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| Try connecting again. | |
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| File names do not match the DCF standard. Transfer | ||
| DCF Full Error | the files from the memory card to your computer and | ||
format the card. Then, open the Settings menu and | |||
| |||
| select General → File No. → Reset. (p. 125) | ||
Device disconnected. | Network connection disconnected while transferring | ||
photos. Reselect a device that supports AllShare Play. | |||
| |||
| File Error | Delete the damaged file or contact a service center. | ||
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Error message | Suggested remedies | ||
| File system not | Your camera does not support the FAT file structure of | ||
the inserted memory card. Format the memory card on | |||
| supported. | |||
the camera. | |||
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| ||
| The camera has failed to locate a device that supports | ||
| Initialization failed. | AllShare Play. Turn on devices on the network that | ||
| support AllShare Play. | ||
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| ||
| Invalid password. | The password for transferring files to another camera is | ||
wrong. Enter the correct password again. | |||
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| Low Battery | Insert a charged battery or recharge the battery. | ||
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| Memory Full | Delete unnecessary files or insert a new memory card. | ||
| No Image File | Capture photos or insert a memory card that contains | ||
some photos. | |||
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Photo transfer failed. | Network connection disconnected while transferring | ||
photos. Try restarting the AllShare Play feature. | |||
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| • | The camera has failed to send a photo to the other | |
| • | devices. Try sending again. | |
| Transfer failed. | The camera has failed to send an email or transfer a | ||
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| photo to a device that supports AllShare Play. Check | |
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| the network connection and try again. | |
Appendixes 128