Before contacting a service center
Situation | Suggested remedies | ||
The flash fires | The flash may fire due to static electricity. The camera is | ||
unexpectedly | not malfunctioning. | ||
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The date and time are | Set the date and time in the display settings. (p. 125) | ||
incorrect |
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The display or | Remove the battery, and then insert it again. | ||
buttons do not work | |||
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| If you use your camera at very low temperatures, it may | ||
The camera display | cause the camera screen to malfunction or discolor. For | ||
responds poorly | better performance of your camera screen, use your | ||
| camera in moderate temperatures. | ||
| • | Turn off your camera, and then turn it on again. | |
The memory card has | • | Remove your memory card, and then insert it again. | |
• | Format your memory card. | ||
an error | |||
See "Cautions when using memory cards" for more detail. | |||
| |||
| (p. 133) | ||
| If you change the name of a file, your camera may not | ||
Cannot play back files | play the file (the name of the file should meet the DCF | ||
| standard). If you encounter this situation, play back the | ||
| files on your computer. | ||
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Situation | Suggested remedies | ||
| • | Make sure that the focus option you set is suitable for | |
| • | ||
The photo is blurry | Make sure that the lens is clean. If not, clean the lens. | ||
| (p. 129) | ||
| • | ||
| Make sure that the subject is within range of the flash. | ||
|
| (p. 142) | |
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The colors in the | An incorrect White Balance can create unrealistic color. | ||
photo do not match | Select the proper White Balance option to suit the light | ||
the actual scene | source. (p. 71) | ||
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| Your photo is overexposed. | ||
The photo is too | • | Turn off the flash. (p. 61) | |
bright | • | Adjust the ISO sensitivity. (p. 63) | |
| • | Adjust the exposure value. (p. 69) | |
| Your photo is underexposed. | ||
The photo is too dark | • | Turn on the flash. (p. 61) | |
• | Adjust the ISO sensitivity. (p. 63) | ||
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| • | Adjust the exposure value. (p. 69) |
Appendixes 139