Do not use the Color Chart as a replacement for a meter result.

If you need help resolving an error or you encounter any other problem with the system, contact the LifeScan Healthcare Professional Line at 1 800 524-7226 (USA) or 1 888 353-0800 (Canada).

Error Messages

Symbol

Possible Cause

What To Do

 

 

 

 

 

 

 

The meter detected

1.Repeat test with new

 

a problem with the

test strip, and

 

color of the test

• Apply blood to pink

 

strip.

test square only.

 

 

• Make sure confir-

 

 

mation dot turns

 

 

completely blue.

 

 

• Insert test strip within

 

 

2 min of applying blood.

 

 

2.Check that sample

 

 

hematocrit is within

 

 

range: 25–60%.

 

 

(continued)

 

 

 

LifeScan Healthcare Professional Line: 1 800 524-7226

T r o u b l e s h o o t i n g 63

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Lifescan Blood Glucose Monitor manual Error Messages, What To Do