
Troubleshooting
Occasionally, your fax machine encounters some trouble transmitting or receiving documents. When it does, it alerts you with an alarm. You can identify the problem with LCD messages and printed check messages and error reports, explained in the following pages.
Alarm
Your fax machine sounds an alarm tone — a series of short beeps — if either of these two problems occur:
•Trouble transmitting or receiving
•The machine is out of paper
LCD error messages
What you see on the LCD | What it means/What to do |
All Commands In Use | Your fax machine has all of its 99 possible |
| delayed commands (automatic redialling counts |
| as one) stored in memory and cannot accept |
| another. Delete an existing command by using |
| REVIEW COMMANDS, or wait until your fax has |
| completed one of the delayed commands. |
Already Stored | You tried to enter a blocked number or depart- |
| ment code which is already entered in the |
| blocked numbers list or department code list for |
| your fax machine. |
| Enter a different blocked number or department |
| code. |
Box In Use | You tried to erase an |
| received at least one document. Print the docu- |
| ment(s), then try again. |
Call For Service | The scanner lamp is dim or inoperable. Make |
| repeated copies to help evaporate any internal |
| moisture. If that doesn’t solve the problem, call |
| your authorised Muratec dealer or Muratec |
| Customer Support. |
Just in case …
What you see on the LCD | What it means/What to do |
Check Cassette Paper | The paper cassette is out of paper. Add paper to |
| the cassette. |
| . . . or . . . |
| The paper cassette is open. Close it. |
Check Paper Size | The paper size setting for the multipurpose tray |
| (see page 1.8) isn’t the same as the paper actu- |
| ally in the tray. Either change the setting or |
| change the paper so that they are the same. |
Check Rx Paper | Both the multipurpose tray and paper cassette |
| are out of paper. Add paper to the tray and/or |
| the cassette. |
Check Tray Paper | The multipurpose tray is out of paper. Add |
| paper to the tray. |
Check # Of Pages | You placed fewer pages into the document feeder |
| than you indicated in your |
| ting (see page 2.32). To clear the error message, |
| press STOP. Carefully recount the pages in your |
| document, then |
| sure to enter the correct number of pages if you |
| use the |
Close Scanner Cover | The scanner cover is open. Close it. |
Close Top Cover | The printer cover is open. Close it. |
Communication Error | A communication error disrupted the reception |
| or transmission. If you were transmitting, press |
| STOP to clear the error message and then |
| the transmission. If you were receiving a fax, try |
| to contact the other person and have that person |
| |
Document Full | You tried to store a document into an |
| box or batch box, but your box has reached its |
| capacity. Delete an existing document in the F- |
| Code box or batch box. |
3.5