Just in case …
“Check Message” printouts
When there’s a problem with a fax call and your machine detects an error, it pro- duces an error printout headed by the words “Check Message.” This printout lists the following information about the transmission:
•The resulting error code
•A communications error message (see “What error messages can mean,” below)
•The phone number (or TTI, if programmed) of the fax machine with which your machine had attempted to communicate.
What error messages can mean
The error messages on Check Message printouts can mean a variety of things.
Here’s a brief summary:
Error message | Possible meanings |
|
|
Check condition of remote fax. | • Remote machine malfunctioned |
| • No “handshake” signals from remote fax |
| • Wrong phone number reached |
|
|
Repeat transmission. | • Poor phone line conditions |
| • No “handshake” signals from remote fax |
| • Document misfeed or miscount |
| • Unable to reach remote machine after |
| attempting specified number of redial tries |
|
|
Line is busy. | • Remote machine’s line was busy |
| • Remote machine’s line didn’t answer |
|
|
Check received documents. | • Remote confirmation signal not received |
| from remote fax |
| • Poor line conditions caused a poor image |
|
|
Memory full. | • Remote fax’s memory is full |
|
|
Dialing number is not set. | • Stored phone number failed to dial properly |
|
|
Stopped. | • Someone pressed STOP at the remote fax |
| in the middle of the “handshake” |
|
|
3.9
