Muratec F-160 operating instructions Errors, Error reports, Kinds of error codes, Specific errors

What you see on the LCD	What it means/What to do
No PIN Number	You selected “Mode1” in the PIN mask feature
	and tried to call using an autodialler number in
	which no PIN has been entered. Enter a PIN, then
	try again.
No Report	You requested an activity journal or confirma-
	tion report, but your machine has no record of
	any fax jobs that have occurred.
Please Call Service	The printer unit of your machine is inoperable.
	Call your authorised Muratec dealer.
Please Remove Paper	A paper jam occurred. Remove the jammed
	paper (review pages 3.1–3.2 if necessary).
Please Replace Drum	Your drum cartridge doesn’t work. Replace it,
	being sure to reset the drum counter. (see page
	1.7).
Please Supply Toner	The toner cartridge is empty. Replace it.
Please Wait	Wait until the fax machine warms up.
Polling In Use	You tried to store a polling document in your fax
	where one has already been stored. Wait for the
	fax to complete the polling operation, then try
	again.
Printer In Use	The command you tried to enter requires the
	printer, which is already in use. Wait for the fax
	to finish printing, then try again.
Protect Doc. Stored	A received document is in your fax’s memory
	when you tried to turn off security reception or
	erase the protection passcode. Print the received
	document from your fax’s memory, then re-try the
	operation.
Reset Document	Your document wasn’t inserted correctly, or the fax
	to which you’re sending can’t handle the docu-
	ment’s page length. Reset the page and try again.
Scanner In Use	The command you tried to enter requires the
	scanner, which is already in use. Wait for the fax
	to complete the scan, then try again.
Sub-Address In Use	You tried to enter a sub-address identical to one
	already being used in another F-Code box. Enter
	a different sub-address.

Just in case …

What you see on the LCD What it means/What to do

Too Many Characters You tried to enter too many numbers or other characters in the current operation.

Press CANCEL to delete the extra characters, then try again. You may want to review the operation’s instructions.

Too Many Locations You tried to enter too many numbers for a broadcast transmission. Press CANCEL to delete the extra numbers and try again.

Errors

When sending faxes, your machine occasionally runs into communications errors. These can be caused by anything from lightning to telephone line interference. (These same factors cause the static, or line noise, you sometimes hear on phone calls.) They also can be caused by problems with the fax machine at the other end of the line.

Often, simply trying your call again is all that’s necessary. However, if the problem persists regularly, call your local telephone company for help. If that doesn’t help and the problem persists regularly, call your authorised Muratec dealer.

Error reports

When an error occurs, your fax machine prints an error report. Each fax error report lists an error message which includes:

•A possible solution to the problem

•The sending location (if the remote fax stores a Location ID of its own)

• The result — which is a special error code.

•A sample of the document’s first page.

Kinds of error codes

The error code listed in the “Result” column of the error report indicates the specific problem encountered:

•	“D” codes — Occur while	dialling
•	“R” codes — Occur during	reception
•	“T” codes — Occur during	transmission

Specific errors

Following are some error codes you may see on an error report:

3.7