Brother MFC-9650 Troubleshooting and Maintenance, Error Messages, C16H A P T E R S I X T E E N133

C16H A P T E R S I X T E E N133

Troubleshooting and Maintenance

Troubleshooting

Error Messages

You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages, in alphabetical order.

	ERROR MESSAGES
ERROR MESSAGE	CAUSE	ACTION
CHANGE DRUM SOON	The drum unit is near the	If you have a print quality
	end of its life.	problem, replace the drum
		unit with a new one.
	The drum counter was not	1. Open the front cover and
	reset.	press Clear.
		2. Press 1 to reset.
CHECK PAPER #1	The machine is out of paper	Refill the paper or remove
CHECK PAPER #2	or paper is not properly	the paper and load it again.
	loaded in the paper cassette.
COMM. ERROR	A poor quality phone line	Try the call again
	caused communications
	error.
CONNECTION FAIL	You tried to poll a fax	Verify the other party’s
	machine that is not in Polled	polling setup.
	Waiting mode.