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Brother MFC-9650, FAX-8350P Follow these steps to replace the drum unit 1 Open the front cover

Models: MFC-9650 FAX-8350P

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 159

Follow these steps to replace the drum unit:

1Open the front cover.

2Remove the old drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner.

3Pull the toner cartridge out of the drum unit assembly while holding down the lock lever with your right hand. For more information, see “Replacing the Toner Cartridge” in this chapter.

Lock Lever

Discard the used drum unit according to local regulations. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. When discarding used drum units, keep them separate from domestic rubbish.

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Brother MFC-9650, FAX-8350P owner manual Follow these steps to replace the drum unit 1 Open the front cover

Contents

FAX-8350P MFC-9650 FAX-8750P 50P FAX-8350P MFC P MFC-9650 FAX-875OWNERS MANUAL Initial Setup - Chapter Installation - ChapterSetup Receive - Chapter Available Models for each country1Introduction 2Installation Table of ContentsSetting Up Memory Security for the First Time Special Characters and SymbolsChanging the Memory Security Password Switching Memory Security ONSetup Delayed Polling Receive Setup for Polling Receive with Secure CodeSetting PC Interface Mode Only for MFC-9650/FAX-8750P Delayed Batch TransmissionMaking Voice Calls with an External Telephone Change Fax Forwarding SettingManual Dialling with an External Telephone Retrieve a FaxConnecting Brother Machine to PC With a USB Cable for Using a USB Cable to Connect Brother Machine to PC forBefore You Install Multi-Function Link Unimessage Pro FAX-8750P For Using Windows 98 OnlyNetwork LAN Board For MFC-9650 and FAX-8750P Only Printer Operation Keys For MFC-9650 OnlySpecifications PARALLEL INTERFACE SPECIFICATIONSviii Ordering Accessories and SuppliesDescription Model NameIntroduction UsingThis ManualFinding Information C1H A P T E R O N EAbout Fax Machines Symbols Used in This ManualFax Tones and Handshake I N T R O D U C T I O N ECM Error Correction Mode11 13 15 16 17 18 19 20 12 FAX-8350P Control Panel OverviewC H A P T E R O N E 2 3 4 5 6 71 Liquid Crystal Display 12 14 16 17 18 19 20 21 13 MFC-9650 Control Panel OverviewC H A P T E R O N E 12 3 4 5 6 71 Liquid Crystal Display 15 17 19 20 21 22 23 24 16 FAX-8750P Control Panel OverviewC H A P T E R O N E 1 Liquid Crystal Display C H A P T E R O N E Packing List InstallationC H A P T E R T W O Example forC H A P T E R T W O Choosing a LocationInstall the Drum Unit Assembly with Toner Cartridge AssemblyOpen the front cover of the machine Insert the drum unit assembly into the machine4 Close the front cover C H A P T E R T W ODocument Support Attach the TraysFront Output Bin Extension 1 Pull the paper cassette completely out of the machine Loading Paper in Multi-purpose Paper CassetteAcceptable Paper Manual Feed SlotAcceptable Paper Setting Up the MachineGreen-and-yellow Earth Blue Neutral Brown Live Ringer Equivalence Number REN Multi-Line Connections PABXsIf you are installing the machine to work with a PABX Using Extension Telephones Sequence Connecting an External Telephone Answering Device TADConnections Outgoing Message OGM of External TAD Connecting an External TelephoneTELEPHONE C H A P T E R T W O Programming On-ScreenUser-Friendly Programming Function Mode1. INITIAL SETUP Function Selection Table2. SETUP RECEIVE 1. FAX MENU FUNCTIONS2. SETUP RECEIVE 3. SETUP SENDcontinued O N - S C R E E N P R O G R A M M I N Gcontinued 3. SETUP SEND4. REMAINING JOBS 5. INTERRUPT8. REMOTE FAX continued2. PRINTER MENU FUNCTIONS Only for MFC-9650/FAX-8750P 2. RESET PRINTER1. PRINT OPTIONS 3. LAN MENU FUNCTIONSSetting the Date and Time Setting the Dialling Mode Tone/PulseInitial Getting StartedYEARXX ENTER & SET Setting the Station IDMONTHXX ENTER & SET DAYXX ENTER & SETTEL ENTER & SET FAX ENTER & SETNAME ENTER & SET See “Entering Text” in this chapterEntering Text Special Characters and SymbolsInserting Spaces Making CorrectionsSetting PABX Setting the Beeper VolumePABX and TRANSFER PBXOFF SELECT & SETPower Save Setting the Clock ChangeSleep Mode TO SUMMER TIME ? SELECT & SETSetting the Ring Volume Setting the Speaker VolumeMemory Storage Memory Security Only for FAX-8350P/FAX-8750PSetting Up Memory Security for the First Time Using Memory SecuritySET SECURITY SELECT & SET SET PASSWORD SELECT & SET PASSWORDXXXX ENTER & SETSwitching Memory Security ON Changing the Memory Security PasswordSET SECURITY SELECT & SET SET PASSWORD SELECT & SET SET SECURITY SELECT & SET SET PASSWORD SELECT & SETPASSWORDXXXX ENTER & SET Switching OFF Memory SecurityReceive SetupBasic Receiving Operations Select Answer ModeAutomatic Fax Only Reception Fax Mode Manual Reception Manual ModeSee “Fax/Tel F/T Mode Only” in this chapter 3. Fax/Tel F/T FaxSetting the F/T Ring Time Setting the Ring DelayRING TIME30 SEC SELECT & SET F/T Mode Only” in this chapterPrinting a Reduced Incoming Document Fax Detect with an ExternalTelephone5.REDUCTION F/T Mode Only” in this chapterIf the MEMORY RECEPTION setting is ON at this time… Reception into MemoryIf the MEMORY RECEPTION setting is OFF at this time… 6.MEM.RECEIVESetting Lower Tray Setting the Print DensityToner Save Lower TraySee “F/T Ring Time” in this chapter Advanced Receiving OperationsSee “Outgoing Message OGM of External TAD” chap Changing Remote Codes For Fax/Tel F/T Mode OnlyTo change Remote Codes REMOTE ACT.ON SELECT & SETPrinting a Fax from Memory BT Call Sign For U.K. OnlySet the BT Call Sign See “Setting Fax Storage” chapPolling Setup for Polling ReceiveSecure Polling POLLINGSTANDARD SELECT & SETSetup Delayed Polling Receive Setup for Polling Receive with Secure CodePOLLINGTIMER SELECT & SET POLLINGSECURE SELECT & SETPOLLINGSTANDARD SELECT & SET Sequential PollingENTER FAX NO THEN PRESS START ACCEPTED0.PC INTERFACE Setting PC Interface Mode Only for MFC-9650/FAX-8750PC H A P T E R F I V E BeforeYou Begin Setup SendC6H A P T E R S I See “Resolution” in this chapterContrast ResolutionSee “Multiple Resolution Transmission” in this chapter ACCEPTED NEXT 1.YES 2.NOManual Transmission with an External Telephone Automatic TransmissionFax Redial See “One Touch Dialling” chap See “Speed Dialling” chapReal Time Transmission Dual Access9.REAL TIME TX REAL TIME TXON SELECT & SETComposing an Electronic Cover Page Basic Sending OperationsSee “Setup Quick-Dial Numbers” chap See “Setting Station ID” chap ACCEPTED NEXT 1.YES 2.NOACCEPTED NEXT 1.YES 2.NO Cover Page for Next Fax OnlyCOVERPAGEOFF COVERPAGEON Always Send Cover PageACCEPTED NEXT 1.YES 2.NO Cover Page Message Using a Printed Cover PageComposingYour Own Comments 2.COVERPAGE NOTEOverseas Mode Advanced Sending OperationsCall Reservation with an External Telephone 5.OVERSEAS MODECALL MESSAGEOFF CALL MESSAGEON CALL RESERVEOFF CALL RESERVEONACCEPTED NEXT 1.YES 2.NO Print Sample Call Back Message Delayed Transmission Timer1.DOC 2.MEMORY ACCEPTED NEXT 1.YES 2.NOBroadcasting Delayed Batch TransmissionSee “Setting Up Groups for Broadcasting” chap BATCH TXON SELECT & SETACCEPTED NEXT 1.YES 2.NO Multiple Resolution Transmission5 Press Help/Broadcast or Broadcast Setup for Polling Transmit with Secure Code Setup for Polling TransmitPOLLINGSTANDARD SELECT & SET 1.DOC 2.MEMORYCancelling a Job in Memory Cancelling a Job While Scanning the DocumentPOLLINGSTANDARD SELECT & SET 1.DOC 2.MEMORY#02 SALES REPORT 1.CLEAR 2.QUIT Interrupting Delayed Fax and Polling Transmit JobsINSERT DOCUMENT Numbers Quick-DialStoring Numbers for Easy Dialling Storing One Touch Dial NumbersSPEED-DIAL? # ENTER & SET Storing Speed Dial Numbers#05 ENTER & SET NAME ENTER & SETChanging One Touch and Speed Dial Numbers Setting Up Groups for Broadcasting01BROTHER 1.CHANGE 2.QUIT SELECT ONE-TOUCH SETUP GROUPGO ENTER & SETG01*05#09 ENTER & SET NAME ENTER & SETVoice TelephoneOperation Making Voice Calls with an External TelephonePause Speed DiallingOn Hook Dialling Searching Telephone IndexTone/Pulse Chain DiallingFax/Tel F/T Mode See “Select Answer Mode” chapTel Key Remote Fax Setting Fax StorageOptions C H A P T E R N I N EFax Forwarding Changing the Remote Access CodeProgramming a Fax Forwarding Number FAX FWDON SELECT & SETRemote Commands UsingYour Remote Access CodeRemote Retrieval Change Fax Forwarding SettingCheck the Receiving Status Retrieve a FaxChange Answer Mode Exit Remote OperationRetrieving Fax Messages Retrieving the Memory Status ListChanging the Fax Forwarding Number Printing Reports Machine Settings and JournalC10H A P T E R T E N85 1.XMIT REPORT 2.JOURNAL 3.QUICK-DIAL 4.TEL.INDEX 5.SYSTEM SETUPTransmission Verification Xmit Report To Print a ReportC H A P T E R T E N Order Form Journal PeriodJOURNAL PERIOD C H A P T E R T E N Making Copies UsingYour Machine as a CopierC11H A P T E R E L E V E N89 Making a Single Copy Copy ContrastMaking Multiple Copies Stacking Multiple CopiesIf You Get a Memory Full Message Sorting Multiple CopiesReducing and Enlarging Copies MEMORY FULL P.01 PRESS STOP KEY1 Insert the photos face-down in the feeder 2 Press Photo Copying a Photograph3 Use the dial pad to enter the number of copies you want up to 4 Wait five seconds. --OR-- PressCopy againUsing Brother Machine withYour PC Setting Up the Machine and Computer to Work TogetherFor MFC-9650/FAX-8750P Only C12H A P T E R T W E L V E93Computer Requirements BeforeYou Install Multi-Function Link Unimessage ProIf you have a USB cable For Windows 98 users only, see “Using a Please find your Windows 98 CD-ROM before you begin 4 When the Add New Hardware Wizard screen appears, click Next Installing Brother Software Using a USB Cable5 Select Recommended and click Next 1 Insert the MFL Unimessage Pro CD-ROM into your CD-ROM drive5 Select Recommended and click Next 4 Select Specify a location and click Next6 Confirm the choice is Brother MFC USB Composite Device and click Next 11 Select Specify a location and click Next 10 Select Recommended and click Next12 Confirm the choice is Brother MFC USB PortFaxModem and click Next 16 Select your language and click OK 18 Click OK. Windows will restart automatically 2 Connect the USB cable to both the machine and PC 104 C H A P T E R T W E L V E Installing Brother Printer Driver Using USB Cable4 Click Next 5 Select Recommended and click Next 7 Select BRUSB USB Printer Port and click Next 6 Confirm the choice is Brother MFL Pro Printer II and click NextFor Windows 95/98 and Windows NT Workstation Version Installing True Type FontsSoftware/Drivers Software for your MFC-9650/ FAX-8750PConnecting Brother Machine to PC Using Parallel Cable 110 C H A P T E R T W E L V E Notice to PC Users For FAX-8750P OnlyInstalling the Software/Drivers under Windows for MFC-9650 If you are using Windows NT Workstation Version Installing FAX-8750P Printer Driver4 Enter X\win9598\setup where X is your CD-ROM Drive If you are using Windows 95 or2 Click the Start button in the Task bar 3 Select Run How to Use the MFC withYour DOS Application Software Installing the Maintenance Utility on MS-DOSWhat Does the Remote Printer Console Do? Remote Printer Console Main ProgramPrinter Status Monitor Program Installing the Remote Printer ConsoleThe Main Screen will appear on your computer screen Running the Remote Printer Console Main ProgramDo not use this program from a DOS window running under Windows Special Printing Features Using the Machine as a PrinterWindows Printing Alternate Printer Emulation SupportBi-directional Parallel Interface Printing FromYour PCEnhanced Memory Management Paper CassetteLoading One Sheet of Paper Two-Sided Printing Manual DuplexingManual Feed Slot See “Printing on Thicker Paper and Card Stock” in this chapterMANUAL FEED PRESS FF/CONT Loading more than One Sheet of PaperPrinting on Thicker Paper and Card Stock Face Down Output Bin Simultaneous Printing/FaxingPrinter Operation Keys For MFC-9650 Only Test/Reset KeyOn/Off Line Key FF/Cont KeyRestoring Factory Default Settings Printing the Print Configuration ListPrinter Menu Functions Printing the Internal Font List1.SET 2.QUIT Acceptable Paper126 C H A P T E R T H I R T E E N Memory Board Optional AccessoriesOptional Memory for the Fax Operations C14H A P T E R F O U R T E E N127Network LAN Board For MFC-9650 and FAX-8750P Only Optional PaperTrayInformation Important Safety InstructionsA When the power cord is damaged or frayed ATENCIÓN IEC 825 SpecificationCAUTION ADVARSEL VARNING VARO Radio Interference For 220-240 V Model Only For Your SafetyIEC 825 Laser Class Disconnect deviceTroubleshooting Troubleshooting and MaintenanceError Messages C16H A P T E R S I X T E E N133Open, then close, each cover 134 C H A P T E R S I X T E E NTry to re-transmit or call the T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Printer Jam Document JamPaper is Jammed near the Drum Unit Paper is Jammed in the Multi-purpose Paper Cassette1 Open the rear cover Paper is Jammed in the Fuser Unit3 Close the rear cover Display Printing and Receiving Faxes IfYou Are Having Difficulty withYour MachineDIFFICULTY SUGGESTIONSyour Remote Activation Code default setting is line. Try sending the fax again. If the problem continues, callReduce the printer resolution. Reduce the complexity of your Expand the printer memory by installing one of the optionalEither the scanner or the primary corona wire for printing is Windows Setup Printing Difficulties For MFC-9650/ FAX-8750P onlyprints incorrect information Black Page 142 C H A P T E R S I X T E E NExample of Regular Marking Blurred Page the center or at either edgeGhost Images Bi-directional Parallel Ports nibble and byte modes HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP The Machine Connect Failure or Bi-directional Communication ErrorBrother HL-6/6V/10h/630series/660series/960/1260/ WL-660 NEC SuperScript 610/660 HP LaserJet 4 PlusEPSON ActionLaser 1100/1400 Lexmark WinWriterGraphics or Text is Missing when the Document is Printed Packing and Shipping the Machine FAX-8750P only MFC-9650 only Cleaning the Scanner Regular MaintenanceCleaning the Printer Cleaning the Drum Unit Replacing the Toner Cartridge Toner Empty IndicatorSteps for Replacing Toner Cartridge 4 Gently rock the toner cartridge from side to side five or six times 8 Reinstall the drum unit into the machine and close the front cover DRUM LIFE REMAINING###% Drum Life Considerations forYour Brother Fax Machine158 C H A P T E R S I X T E E N Replacing the Drum UnitFollow these steps to replace the drum unit 1 Open the front cover 160 C H A P T E R S I X T E E N REPLACE DRUM? 1.YES 2.NOC17H A P T E R S E V E N T E E N161 SpecificationsResolution TypeResolution Printer SpecificationsAutomatic redial Speaker typeTemperature Electrical and EnvironmentPowerSour ce PowerConsumptionRESIDENT FONTS PARALLEL INTERFACE SPECIFICATIONS For MFC-9650 FAX-8750P OnlyHP mode SYMBOL SETS/CHARACTER SETS166 C H A P T E R S E V E N T E E N Glossary drum unit A printing device for your machine Pulse A form of dialling on a telephone line 170 G L O S S A R Y Index Page I N D E X 174 I N D E Using Remote Access Code Change Remote Access CodeREMOTE CONTROL ACCESS CARD then for TAD, pressChange Fax Forwarding Setting Remote CommandsRetrieve a Fax Check the Receiving StatusDeclaration of Conformity UK/IRE LE10310041 Printed in UK