T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 135
ERROR MESSAGE | CAUSE | ACTION |
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NO RESPONSE/BUSY | The number you called does | Check the number and try |
| not answer or is busy. | again. |
| Or, you may have reached |
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| a number that is not |
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| connected to a fax machine. |
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NOT ASSIGNED | You tried to access a One | Set up the One Touch or |
| Touch or Speed Dial number | Speed Dial number. See |
| that is not programmed. | chap. 7. |
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PLS CLEAN DRUM | The primary corona wire of | Clean the primary corona |
| drum unit is dirty. | wire of drum unit. |
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| (See “Cleaning the Drum |
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| Unit” in this chapter). |
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PLS OPEN COVER | A page, piece of paper or | Open the front cover. If you |
| paper clip, etc. may be | see any jammed paper or |
| jammed inside the machine. | other item, gently pull it out, |
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| then close the scanner unit. |
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| If the error message |
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| remains, open and close the |
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| front cover again. If the |
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| machine cannot reset itself |
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| and return to the date and |
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| time prompt, it will display |
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| MACHINE ERROR XX. |
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| Please call your Brother |
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| dealer for service. |
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PRINTER JAM | The recording paper is | Do not pull the paper out |
| jammed in the machine. | until you see next page. |
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TONER EMPTY | Toner cartridge is not | Reinstall the toner cartridge. |
| installed. Toner is used up | Replace the toner cartridge |
| and printing is not possible. | with a new one. (See |
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| “Replacing the Toner |
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| Cartridge” in this chapter). |
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CHANGE TONER | If the display shows | Order a new toner cartridge |
| CHANGE TONER and at | now. |
| the same time the Toner |
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| Empty LED on the control |
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| panel flashes on and off, you |
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| can still print. But the toner |
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| is depleted and the machine |
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| is telling you that the toner |
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| will soon run out. |
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