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Brother FAX-8350P owner manual FAX-8750P only MFC-9650 only

Models: MFC-9650 FAX-8350P

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 149

6Wrap the machine in the plastic bag and place it in the original carton with the original packing material.

7Place documents (manual and printed material) and the cables (MFC-9650), document tray and document support, drum unit and toner cartridge assembly into the carton as shown below.

(FAX-8750P

only)

(MFC-9650 only)

8Close the carton and tape it shut.

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Brother FAX-8350P owner manual FAX-8750P only MFC-9650 only

Contents

50P FAX-8350P MFC P MFC-9650 FAX-875 FAX-8350P MFC-9650 FAX-8750POWNERS MANUAL Available Models for each country Installation - ChapterInitial Setup - Chapter Setup Receive - Chapter1Introduction 2Installation Table of ContentsSwitching Memory Security ON Special Characters and SymbolsSetting Up Memory Security for the First Time Changing the Memory Security PasswordDelayed Batch Transmission Setup for Polling Receive with Secure CodeSetup Delayed Polling Receive Setting PC Interface Mode Only for MFC-9650/FAX-8750PRetrieve a Fax Change Fax Forwarding SettingMaking Voice Calls with an External Telephone Manual Dialling with an External TelephoneFAX-8750P For Using Windows 98 Only Using a USB Cable to Connect Brother Machine to PC forConnecting Brother Machine to PC With a USB Cable for Before You Install Multi-Function Link Unimessage ProNetwork LAN Board For MFC-9650 and FAX-8750P Only Printer Operation Keys For MFC-9650 OnlySpecifications PARALLEL INTERFACE SPECIFICATIONSModel Name Ordering Accessories and Suppliesviii DescriptionC1H A P T E R O N E UsingThis ManualIntroduction Finding InformationSymbols Used in This Manual About Fax MachinesFax Tones and Handshake I N T R O D U C T I O N ECM Error Correction Mode2 3 4 5 6 7 FAX-8350P Control Panel Overview11 13 15 16 17 18 19 20 12 C H A P T E R O N E1 Liquid Crystal Display 12 3 4 5 6 7 MFC-9650 Control Panel Overview12 14 16 17 18 19 20 21 13 C H A P T E R O N E1 Liquid Crystal Display FAX-8750P Control Panel Overview 15 17 19 20 21 22 23 24 16C H A P T E R O N E 1 Liquid Crystal Display C H A P T E R O N E Example for InstallationPacking List C H A P T E R T W OC H A P T E R T W O Choosing a LocationInstall the Drum Unit Assembly with Toner Cartridge AssemblyC H A P T E R T W O Insert the drum unit assembly into the machineOpen the front cover of the machine 4 Close the front coverAttach the Trays Document SupportFront Output Bin Extension 1 Pull the paper cassette completely out of the machine Loading Paper in Multi-purpose Paper CassetteAcceptable Paper Manual Feed SlotAcceptable Paper Setting Up the MachineGreen-and-yellow Earth Blue Neutral Brown Live Multi-Line Connections PABXs Ringer Equivalence Number RENIf you are installing the machine to work with a PABX Using Extension Telephones Connecting an External Telephone Answering Device TAD SequenceConnections Connecting an External Telephone Outgoing Message OGM of External TADTELEPHONE C H A P T E R T W O Function Mode On-ScreenProgramming User-Friendly Programming1. FAX MENU FUNCTIONS Function Selection Table1. INITIAL SETUP 2. SETUP RECEIVEO N - S C R E E N P R O G R A M M I N G 3. SETUP SEND2. SETUP RECEIVE continued5. INTERRUPT 3. SETUP SENDcontinued 4. REMAINING JOBS8. REMOTE FAX continued3. LAN MENU FUNCTIONS 2. RESET PRINTER2. PRINTER MENU FUNCTIONS Only for MFC-9650/FAX-8750P 1. PRINT OPTIONSGetting Started Setting the Dialling Mode Tone/PulseSetting the Date and Time InitialDAYXX ENTER & SET Setting the Station IDYEARXX ENTER & SET MONTHXX ENTER & SETSee “Entering Text” in this chapter FAX ENTER & SETTEL ENTER & SET NAME ENTER & SETMaking Corrections Special Characters and SymbolsEntering Text Inserting SpacesPBXOFF SELECT & SET Setting the Beeper VolumeSetting PABX PABX and TRANSFERTO SUMMER TIME ? SELECT & SET Setting the Clock ChangePower Save Sleep ModeMemory Security Only for FAX-8350P/FAX-8750P Setting the Speaker VolumeSetting the Ring Volume Memory StoragePASSWORDXXXX ENTER & SET Using Memory SecuritySetting Up Memory Security for the First Time SET SECURITY SELECT & SET SET PASSWORD SELECT & SETSET SECURITY SELECT & SET SET PASSWORD SELECT & SET Changing the Memory Security PasswordSwitching Memory Security ON SET SECURITY SELECT & SET SET PASSWORD SELECT & SETPASSWORDXXXX ENTER & SET Switching OFF Memory SecuritySelect Answer Mode SetupReceive Basic Receiving Operations3. Fax/Tel F/T Fax Manual Reception Manual ModeAutomatic Fax Only Reception Fax Mode See “Fax/Tel F/T Mode Only” in this chapterF/T Mode Only” in this chapter Setting the Ring DelaySetting the F/T Ring Time RING TIME30 SEC SELECT & SETF/T Mode Only” in this chapter Fax Detect with an ExternalTelephonePrinting a Reduced Incoming Document 5.REDUCTION6.MEM.RECEIVE Reception into MemoryIf the MEMORY RECEPTION setting is ON at this time… If the MEMORY RECEPTION setting is OFF at this time…Lower Tray Setting the Print DensitySetting Lower Tray Toner SaveAdvanced Receiving Operations See “F/T Ring Time” in this chapterSee “Outgoing Message OGM of External TAD” chap REMOTE ACT.ON SELECT & SET For Fax/Tel F/T Mode OnlyChanging Remote Codes To change Remote CodesSee “Setting Fax Storage” chap BT Call Sign For U.K. OnlyPrinting a Fax from Memory Set the BT Call SignPOLLINGSTANDARD SELECT & SET Setup for Polling ReceivePolling Secure PollingPOLLINGSECURE SELECT & SET Setup for Polling Receive with Secure CodeSetup Delayed Polling Receive POLLINGTIMER SELECT & SETACCEPTED Sequential PollingPOLLINGSTANDARD SELECT & SET ENTER FAX NO THEN PRESS START0.PC INTERFACE Setting PC Interface Mode Only for MFC-9650/FAX-8750PC H A P T E R F I V E See “Resolution” in this chapter Setup SendBeforeYou Begin C6H A P T E R S IACCEPTED NEXT 1.YES 2.NO ResolutionContrast See “Multiple Resolution Transmission” in this chapterSee “One Touch Dialling” chap See “Speed Dialling” chap Automatic TransmissionManual Transmission with an External Telephone Fax RedialREAL TIME TXON SELECT & SET Dual AccessReal Time Transmission 9.REAL TIME TXACCEPTED NEXT 1.YES 2.NO Basic Sending OperationsComposing an Electronic Cover Page See “Setup Quick-Dial Numbers” chap See “Setting Station ID” chapACCEPTED NEXT 1.YES 2.NO Cover Page for Next Fax OnlyAlways Send Cover Page COVERPAGEOFF COVERPAGEONACCEPTED NEXT 1.YES 2.NO 2.COVERPAGE NOTE Using a Printed Cover PageCover Page Message ComposingYour Own Comments5.OVERSEAS MODE Advanced Sending OperationsOverseas Mode Call Reservation with an External TelephoneCALL RESERVEOFF CALL RESERVEON CALL MESSAGEOFF CALL MESSAGEONACCEPTED NEXT 1.YES 2.NO ACCEPTED NEXT 1.YES 2.NO Delayed Transmission TimerPrint Sample Call Back Message 1.DOC 2.MEMORYBATCH TXON SELECT & SET Delayed Batch TransmissionBroadcasting See “Setting Up Groups for Broadcasting” chapMultiple Resolution Transmission ACCEPTED NEXT 1.YES 2.NO5 Press Help/Broadcast or Broadcast 1.DOC 2.MEMORY Setup for Polling TransmitSetup for Polling Transmit with Secure Code POLLINGSTANDARD SELECT & SET1.DOC 2.MEMORY Cancelling a Job While Scanning the DocumentCancelling a Job in Memory POLLINGSTANDARD SELECT & SETInterrupting Delayed Fax and Polling Transmit Jobs #02 SALES REPORT 1.CLEAR 2.QUITINSERT DOCUMENT Storing One Touch Dial Numbers Quick-DialNumbers Storing Numbers for Easy DiallingNAME ENTER & SET Storing Speed Dial NumbersSPEED-DIAL? # ENTER & SET #05 ENTER & SETSetting Up Groups for Broadcasting Changing One Touch and Speed Dial Numbers01BROTHER 1.CHANGE 2.QUIT NAME ENTER & SET SETUP GROUPGO ENTER & SETSELECT ONE-TOUCH G01*05#09 ENTER & SETMaking Voice Calls with an External Telephone TelephoneVoice OperationSearching Telephone Index Speed DiallingPause On Hook DiallingSee “Select Answer Mode” chap Chain DiallingTone/Pulse Fax/Tel F/T ModeTel Key C H A P T E R N I N E Setting Fax StorageRemote Fax OptionsFAX FWDON SELECT & SET Changing the Remote Access CodeFax Forwarding Programming a Fax Forwarding NumberChange Fax Forwarding Setting UsingYour Remote Access CodeRemote Commands Remote RetrievalExit Remote Operation Retrieve a FaxCheck the Receiving Status Change Answer ModeRetrieving Fax Messages Retrieving the Memory Status ListChanging the Fax Forwarding Number 1.XMIT REPORT 2.JOURNAL 3.QUICK-DIAL 4.TEL.INDEX 5.SYSTEM SETUP Machine Settings and JournalPrinting Reports C10H A P T E R T E N85To Print a Report Transmission Verification Xmit ReportC H A P T E R T E N Journal Period Order FormJOURNAL PERIOD C H A P T E R T E N UsingYour Machine as a Copier Making CopiesC11H A P T E R E L E V E N89 Stacking Multiple Copies Copy ContrastMaking a Single Copy Making Multiple CopiesMEMORY FULL P.01 PRESS STOP KEY Sorting Multiple CopiesIf You Get a Memory Full Message Reducing and Enlarging Copies4 Wait five seconds. --OR-- PressCopy again Copying a Photograph1 Insert the photos face-down in the feeder 2 Press Photo 3 Use the dial pad to enter the number of copies you want up toC12H A P T E R T W E L V E93 Setting Up the Machine and Computer to Work TogetherUsing Brother Machine withYour PC For MFC-9650/FAX-8750P OnlyBeforeYou Install Multi-Function Link Unimessage Pro Computer RequirementsIf you have a USB cable For Windows 98 users only, see “Using a Please find your Windows 98 CD-ROM before you begin 1 Insert the MFL Unimessage Pro CD-ROM into your CD-ROM drive Installing Brother Software Using a USB Cable4 When the Add New Hardware Wizard screen appears, click Next 5 Select Recommended and click Next5 Select Recommended and click Next 4 Select Specify a location and click Next6 Confirm the choice is Brother MFC USB Composite Device and click Next 11 Select Specify a location and click Next 10 Select Recommended and click Next12 Confirm the choice is Brother MFC USB PortFaxModem and click Next 16 Select your language and click OK 18 Click OK. Windows will restart automatically 2 Connect the USB cable to both the machine and PC 104 C H A P T E R T W E L V E Installing Brother Printer Driver Using USB Cable4 Click Next 5 Select Recommended and click Next 7 Select BRUSB USB Printer Port and click Next 6 Confirm the choice is Brother MFL Pro Printer II and click NextFor Windows 95/98 and Windows NT Workstation Version Installing True Type FontsSoftware/Drivers Software for your MFC-9650/ FAX-8750PConnecting Brother Machine to PC Using Parallel Cable 110 C H A P T E R T W E L V E Notice to PC Users For FAX-8750P OnlyInstalling the Software/Drivers under Windows for MFC-9650 If you are using Windows NT Workstation Version Installing FAX-8750P Printer DriverIf you are using Windows 95 or 4 Enter X\win9598\setup where X is your CD-ROM Drive2 Click the Start button in the Task bar 3 Select Run Remote Printer Console Main Program Installing the Maintenance Utility on MS-DOSHow to Use the MFC withYour DOS Application Software What Does the Remote Printer Console Do?Printer Status Monitor Program Installing the Remote Printer ConsoleRunning the Remote Printer Console Main Program The Main Screen will appear on your computer screenDo not use this program from a DOS window running under Windows Alternate Printer Emulation Support Using the Machine as a PrinterSpecial Printing Features Windows PrintingPaper Cassette Printing FromYour PCBi-directional Parallel Interface Enhanced Memory ManagementSee “Printing on Thicker Paper and Card Stock” in this chapter Two-Sided Printing Manual DuplexingLoading One Sheet of Paper Manual Feed SlotMANUAL FEED PRESS FF/CONT Loading more than One Sheet of PaperPrinting on Thicker Paper and Card Stock Face Down Output Bin Simultaneous Printing/FaxingFF/Cont Key Test/Reset KeyPrinter Operation Keys For MFC-9650 Only On/Off Line KeyPrinting the Internal Font List Printing the Print Configuration ListRestoring Factory Default Settings Printer Menu Functions1.SET 2.QUIT Acceptable Paper126 C H A P T E R T H I R T E E N C14H A P T E R F O U R T E E N127 Optional AccessoriesMemory Board Optional Memory for the Fax OperationsNetwork LAN Board For MFC-9650 and FAX-8750P Only Optional PaperTrayInformation Important Safety InstructionsA When the power cord is damaged or frayed IEC 825 Specification ATENCIÓNCAUTION ADVARSEL VARNING VARO Disconnect device For Your SafetyRadio Interference For 220-240 V Model Only IEC 825 Laser ClassC16H A P T E R S I X T E E N133 Troubleshooting and MaintenanceTroubleshooting Error Messages134 C H A P T E R S I X T E E N Open, then close, each coverTry to re-transmit or call the T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Printer Jam Document JamPaper is Jammed near the Drum Unit Paper is Jammed in the Multi-purpose Paper CassettePaper is Jammed in the Fuser Unit 1 Open the rear cover3 Close the rear cover SUGGESTIONS IfYou Are Having Difficulty withYour MachineDisplay Printing and Receiving Faxes DIFFICULTYExpand the printer memory by installing one of the optional line. Try sending the fax again. If the problem continues, callyour Remote Activation Code default setting is Reduce the printer resolution. Reduce the complexity of yourWindows Setup Printing Difficulties For MFC-9650/ FAX-8750P only Either the scanner or the primary corona wire for printing isprints incorrect information 142 C H A P T E R S I X T E E N Black PageExample of Regular Marking the center or at either edge Blurred PageGhost Images Bi-directional Parallel Ports nibble and byte modes The Machine Connect Failure or Bi-directional Communication Error HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIPBrother HL-6/6V/10h/630series/660series/960/1260/ WL-660 Lexmark WinWriter HP LaserJet 4 PlusNEC SuperScript 610/660 EPSON ActionLaser 1100/1400Graphics or Text is Missing when the Document is Printed Packing and Shipping the Machine FAX-8750P only MFC-9650 only Cleaning the Scanner Regular MaintenanceCleaning the Printer Cleaning the Drum Unit Replacing the Toner Cartridge Toner Empty IndicatorSteps for Replacing Toner Cartridge 4 Gently rock the toner cartridge from side to side five or six times 8 Reinstall the drum unit into the machine and close the front cover DRUM LIFE REMAINING###% Drum Life Considerations forYour Brother Fax Machine158 C H A P T E R S I X T E E N Replacing the Drum UnitFollow these steps to replace the drum unit 1 Open the front cover 160 C H A P T E R S I X T E E N REPLACE DRUM? 1.YES 2.NOType SpecificationsC17H A P T E R S E V E N T E E N161 ResolutionSpeaker type Printer SpecificationsResolution Automatic redialPowerConsumption Electrical and EnvironmentTemperature PowerSour ceRESIDENT FONTS PARALLEL INTERFACE SPECIFICATIONS For MFC-9650 FAX-8750P OnlyHP mode SYMBOL SETS/CHARACTER SETS166 C H A P T E R S E V E N T E E N Glossary drum unit A printing device for your machine Pulse A form of dialling on a telephone line 170 G L O S S A R Y Index Page I N D E X 174 I N D E then for TAD, press Change Remote Access CodeUsing Remote Access Code REMOTE CONTROL ACCESS CARDCheck the Receiving Status Remote CommandsChange Fax Forwarding Setting Retrieve a FaxDeclaration of Conformity UK/IRE LE10310041 Printed in UK