Troubleshooting a N D M a I N T E N a N C E | Brother MFC-9650

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 149

6Wrap the machine in the plastic bag and place it in the original carton with the original packing material.

7Place documents (manual and printed material) and the cables (MFC-9650), document tray and document support, drum unit and toner cartridge assembly into the carton as shown below.

(FAX-8750P

only)

(MFC-9650 only)

8Close the carton and tape it shut.

Image 159

Brother MFC-9650, FAX-8350P owner manual Troubleshooting a N D M a I N T E N a N C E

Contents

50P FAX-8350P MFC P MFC-9650 FAX-875 Installation Chapter Initial Setup ChapterSetup Receive Chapter Table of Contents To change Remote Codes Iii Making Voice Calls with an External Telephone Installing the Maintenance Utility on MS-DOS Before You Install Multi-Function Link Unimessage ProFAX-8750P For Using Windows 98 Only Connecting Brother Machine to PC Using Parallel Cable Network LAN Board For MFC-9650 and FAX-8750P Only Printer Operation Keys For MFC-9650 Only Vii Description Model Name Ordering Accessories and Supplies UsingThis Manual IntroductionFinding Information Symbols Used in This Manual About Fax MachinesFax Tones and Handshake ECM Error Correction Mode 11 13 15 16 17 18 19 20 12 FAX-8350P Control Panel Overview Liquid Crystal Display 12 14 16 17 18 19 20 21 13 MFC-9650 Control Panel Overview Left Arrow 15 17 19 20 21 22 23 24 16 FAX-8750P Control Panel Overview Help A P T E R O N E U.K InstallationPacking List Example for Choosing a Location Install the Drum Unit Assembly With Toner Cartridge Assembly A P T E R T W O Attach the Trays Loading Paper in Multi-purpose Paper Cassette Manual Feed Slot Setting Up the Machine Installation Ringer Equivalence Number REN Multi-Line Connections PABXs Using Extension Telephones Connecting an External Telephone Answering Device TAD SequenceConnections Outgoing Message OGM of External TAD Connecting an External Telephone A P T E R T W O Function Mode On-Screen ProgrammingUser-Friendly Programming Function Selection Table Initial Setup Setup Send Remaining Jobs Remote FAX OPT Print Options Diallingtone Select & SET Diallingpulse Setting the Dialling Mode Tone/PulseSetting the Date and Time Getting Started Dayxx Enter & SET Setting the Station IDYearxx Enter & SET Monthxx Enter & SET FAX Enter & SET TEL Enter & SETName Enter & SET Making Corrections Special Characters and SymbolsEntering Text Inserting Spaces Pbxoff Select & SET Setting the Beeper VolumeSetting Pabx Pabx and Transfer To Summer Time ? Select & SET Setting the Clock ChangeSleep Mode Power Save Memory Security Only for FAX-8350P/FAX-8750P Setting the Speaker VolumeSetting the Ring Volume Memory Storage Setting Up Memory Security for the First Time Using Memory Security Changing the Memory Security Password Switching Memory Security onOLD Passwdxxxx Enter & SET Switching OFF Memory Security Setup Receive Select Answer ModeBasic Receiving Operations If You Get a Then You Should Manual Reception Manual ModeAutomatic Fax Only Reception Fax Mode Fax/Tel F/T Fax Setting the Ring Delay Setting the F/T Ring TimeRing TIME30 SEC Select & SET Fax Detect with an ExternalTelephone Printing a Reduced Incoming DocumentReduction MEM.RECEIVE If the Memory Reception setting is on at this time…If the Memory Reception setting is OFF at this time… Reception into Memory Lower Tray Setting the Print DensitySetting Lower Tray Toner Save Advanced Receiving Operations ACT.CODE*51 Enter & SET For Fax/Tel F/T Mode OnlyChanging Remote Codes Remote ACT.ON Select & SET BT Call Sign For U.K. Only Printing a Fax from MemorySet the BT Call Sign Pollingstandard Select & SET Setup for Polling ReceivePolling Secure Polling Pollingsecure Select & SET Setup for Polling Receive with Secure CodeSetup Delayed Polling Receive Pollingtimer Select & SET Accepted Dialing #XX Sequential Polling PC Interface Setting PC Interface Mode Only for MFC-9650/FAX-8750P A P T E R F I V E BeforeYou Begin Setup Send Resolution ContrastAccepted Next Automatic Transmission Manual Transmission with an External TelephoneFax Redial Real Time Txon Select & SET Dual AccessReal Time Transmission Real Time TX Basic Sending Operations Composing an Electronic CoverPlease Call Urgent Confidential Cover Page for Next Fax Only Coverpageoff Coverpageon Always Send Cover Coverpage Note Using a Printed CoverCover Page Message ComposingYour Own Comments Call Reservation with an External Telephone Overseas ModeOverseas Mode Advanced Sending Operations Call Messageoff Call Messageon Call Reserveoff Call Reserveon Print Sample Call Back Message Delayed Transmission Timer Delayed Batch Transmission BroadcastingBatch Txon Select & SET Press Help/Broadcast or Broadcast Multiple Resolution Transmission Setup for Polling Transmit Setup for Polling Transmit with Secure CodeDOC 2.MEMORY Cancelling a Job While Scanning the Document Cancelling a Job in MemoryRemaining Jobs Interrupting Delayed Fax and Polling Transmit Jobs #02 Sales Report 1.CLEAR 2.QUITInsert Document Setup Quick-Dial Numbers Storing Numbers for Easy DiallingStoring One Touch Dial Numbers SPEED-DIAL? # Enter & SET Storing Speed Dial Numbers Setting Up Groups for Broadcasting Changing One Touch Speed Dial Numbers01BROTHER 1.CHANGE 2.QUIT Select ONE-TOUCH Setup Groupgo Enter & SET One Touch Dialling Telephone Voice OperationMaking Voice Calls with an External Telephone Manual Dialling with an External Telephone Searching Telephone Index Speed DiallingPause On Hook Dialling Fax/Tel F/T Mode Chain DiallingTone/Pulse Tel Key Erase ALL DOC? 1.YES 2.NO Setting Fax StorageRemote Fax Options FAX Storageoff Select & SET FAX Fwdon Select & SET Changing the Remote Access CodeFax Forwarding Programming a Fax Forwarding Number Long beep--Fax messages No long beep--No messages UsingYour Remote Access CodeRemote Commands Remote Retrieval Turn Fax Storage ON--Press6 Fax messages--Press1Fax/Tel F/T--Press2 Retrieving Fax Messages Retrieving the Memory Status List Changing the Fax Forwarding Number Machine Settings and Journal Setup RECEIVE, Setup SEND, Print REPORTS, Remote FAX OPTPrinting Reports Transmission Verification Xmit Report To Print a Report Journal Period Order FormJournal Period A P T E R T E N Making Copies UsingYour Machine as a Copier Stacking Multiple Copies Copy ContrastMaking a Single Copy Making Multiple Copies Memory Full P.01 Press Stop KEY Sorting Multiple CopiesIf You Get a Memory Full Message Reducing and Enlarging Copies Copying a Photograph Using Brother Machine withYour PC Setting Up Machine Computer to Work Together Computer Requirements BeforeYou Install Multi-Function Link Unimessage ProPage Insert the MFL Unimessage Pro CD-ROM into your CD-ROM drive Installing Brother Software Using a USB Cable Select Specify a location and click Next A P T E R T W E L V E Select Specify a location and click Next H a P T E R T W E L V E Page H a P T E R T W E L V E Page Installing Brother Printer Driver Using USB Cable Page Select Brusb USB Printer Port and click Next For Windows 95/98 and Windows NT Workstation Version Installing True Type Fonts Software/Drivers Software for your MFC-9650/ FAX-8750P Connecting Brother Machine to PC Using Parallel Cable Double shielded Cable tie Installing the Software/Drivers under Windows for MFC-9650 If you are using Windows NT Workstation Version Installing FAX-8750P Printer Driver If you are using Windows 95 or Remote Printer Console Main Program Installing the Maintenance Utility on MS-DOSHow to Use the MFC withYour DOS Application Software What Does the Remote Printer Console Do? Printer Status Monitor Program Installing the Remote Printer Console Running the Remote Printer Console Main Program Alternate Printer Emulation Support Using Machine As a PrinterSpecial Printing Features Windows Printing Paper Cassette Printing FromYour PCBi-directional Parallel Interface Enhanced Memory Management Loading One Sheet of Paper Two-Sided Printing Manual Duplexing Manual Feed Press FF/CONT Loading more than One Sheet of Paper Printing on Thicker Paper and Card Stock Face Down Output Bin Simultaneous Printing/Faxing FF/Cont Key Test/Reset KeyPrinter Operation Keys For MFC-9650 Only On/Off Line Key Printing the Internal Font List Printing the Print Configuration ListRestoring Factory Default Settings Printer Menu Functions Paper Type Paper Size Acceptable Paper H a P T E R T H I R T E E N For the Fax Optional AccessoriesMemory Board Optional Memory for the Fax Operations Network LAN Board For MFC-9650 and FAX-8750P Only Optional PaperTray Information Important Safety Instructions H a P T E R F I F T E E N Atención IEC 825 Specification Disconnect device For Your SafetyRadio Interference For 220-240 V Model Only IEC 825 Laser Class Error Messages Troubleshooting H a P T E R S I X T E E N Troubleshooting a N D M a I N T E N a N C E Printer Jam Document Jam Paper is Jammed near the Drum Unit Paper is Jammed in the Multi-purpose Paper Cassette Paper is Jammed in the Fuser Unit Difficulty Suggestions IfYou Are Having Difficulty withYour Machine Sending Faxes Handling Incoming Calls DOS Setup You may fix this by wiping the scanner windows with a Temperatures, etc. may cause this condition to occur. Make Bi-directional Parallel Ports nibble and byte modes Brother HL-6/6V/10h/630series/660series/960/1260/ WL-660 HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip Lexmark WinWriter HP LaserJet 4 PlusNEC SuperScript 610/660 Epson ActionLaser 1100/1400 Graphics or Text is Missing when the Document is Printed Packing and Shipping the Machine Troubleshooting a N D M a I N T E N a N C E Cleaning the Scanner Regular Maintenance Cleaning the Printer Cleaning the Drum Unit Replacing the Toner Cartridge Toner Empty Indicator Steps for Replacing Toner Cartridge Troubleshooting a N D M a I N T E N a N C E Drum Unit Toner Cartridge Drum Life REMAINING###% Drum Life Considerations forYour Brother Fax Machine Replacing the Drum Unit Lock Lever Replace DRUM? 1.YES 2.NO Specifications Printer Specifications Electrical and Environment Parallel Interface Specifications For MFC-9650 FAX-8750P Only HP mode Symbol SETS/CHARACTER Sets H a P T E R S E V E N T E E N Glossary L O S S a R Y O S S a R Y L O S S a R Y Index Installing Multi-Function Link Safety Instructions N D E 175 176 Declaration of Conformity UK/IRE