Brother MFC-9650, FAX-8350P owner manual DOS Setup

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 141

Windows® Setup Printing Difficulties (For MFC-9650/ FAX-8750P only)

DOS Setup

Printing Difficulties (For MFC-9650/ FAX-8750P only)

Paper

Handling

Difficulties

Copy Quality

Difficulties

Print Quality

Difficulties

DIFFICULTY	SUGGESTIONS
My headers or footers	Most laser printers have a restriced area that will not accept
appear when I view my	print. Usually these are the first two lines and last two lines,
document on the screen but	leaves 62 printable lines. Adjust the top and bottom margins
do not show up when I	in your document to allow for this.
print them.
I cannot print from my	Make sure the Windows® printer driver is installed and you
application software.	select it in your application software.
I cannot print from my	Check that the DOS application software interface settings
application software.	match those of your printer: for example, if you are using a
	parallel printer cable, you would probably set your DOS
	software printer port to LPT1. Check for an error message
	on the LCD.
The machine prints, but it	This is an indication that your application printer emulation
prints incorrect information.	setting and the machine’s printer emulation do not match.
Sometimes it prints a	Check your application software to make sure you selected
couple of characters and	the correct printer driver.
then ejects the page, etc.
The machine does not load	Check to see if the CHECK PAPER or PRINTER JAM
paper.	message appears on the LCD. If so, the paper cassette may
	be out of paper or not properly installed. If it is empty,
	load a new stack of paper into the cassette. If there is paper
	in the paper cassette, make sure it is straight. If the paper is
	curled, you should straighten it. Sometimes it is helpful to
	remove the paper, turn the stack over and put it back into
	the paper cassette. Reduce the amount of paper in the paper
	cassette, then try again. Check the manual feed mode is not
	selected in the printer driver (MFC-9650/FAX-8750P).
The machine does not load	Reinsert the paper firmly, one sheet at a time.
paper from the manual	Make sure that manual feed mode is selected in the printer
feed slot.	driver (MFC-9650/FAX-8750P).
How can I clear paper	See “Printer Jams”.
jams?
Vertical streaks appear in	Sometimes you may see vertical streaks on your copies.
copies	Either the scanner or the primary corona wire for printing is
	dirty. Clean them both.
Printouts are too dark or	Adjust the print conditions by setting the Print Density
light	function, It has been factory set to the middle position. See
	“Setting the Print Density” in chap. 5.