Just in case …
Common questions
General questions
Q:Where do I add ink or toner to make my fax machine’s printouts darker?
A:You can’t adjust the darkness of an incoming fax printout, but you can adjust the darkness of a copy or of a transmission. Insert a document and press CON- TRAST to adjust the contrast setting. “Dark” prints at the darkest setting. The machine will reset automatically to normal contrast after you finish copying or sending the fax.
Q:When I unplug my machine or if the power goes off, will I lose the information I’ve stored — such as my TTI, autodialler entries, the time and date, etc. — and have to
A:No. There’s a special battery built into your fax machine which protects user settings for several days if power fails or if you decide to move your machine. However, we do advise you to restore power to the machine as soon as possible.
Q:Can I use a dust cover on my fax machine?
A:No! A dust cover blocks air circulation, which could cause your machine to over- heat.
Sending faxes
Q:Sometimes, I try to send a fax while using either the optional handset or the MONITOR/CALL feature. But, when the other side answers, I hear a horrible screeching sound, so I hang up. What’s happening?
A:That was the other fax machine trying to say “Hello” to your machine! You’ll hear sounds like that any time you call a fax machine which is set to answer automatically (as when you set your machine to Auto Answer mode). It’s by using these tones that fax machines are able to send faxes over ordinary phone lines. So, next time you hear the tones, press START (and, if you’re using an optional handset, hang up) to send a fax.
Q:I just sent a fax. However, the number that appeared in my machine’s display during the transmission wasn’t the number I dialled. Why?
A:That number you saw is programmed into the remote fax machine by the user. Some users prefer different numbers to appear than the ones they’re really using. And some people don’t know how to change the number once it’s set.
Q:Can I transmit and receive at the same time?
A:No. Use the call request feature (see page 2.31) to ask the person at the remote fax machine if he or she wants to transmit or receive after your fax communica- tion is complete.
Q:How do I send a fax to an overseas telephone number?
A:Dialling requirements for international calls may vary depending on your local telephone company’s requirements. For most international calls, call 010 or 00, then dial the appropriate country code, city code and phone number. (You may find country and city codes in the front section of your telephone directory.)
Q:Can I transmit if my fax machine runs out of paper?
A:Yes, but confirmation reports (see page 2.28) are not available when you trans- mit without recording paper in your fax machine.
Q:Can I transmit a document that’s extra long?
A:Yes, if the receiving fax machine is equipped to handle long documents. Many machines have a special setting which allows them to receive documents that exceed the normal length.
Q:Can I transmit a page from a newspaper?
A:No. A newspaper page can jam in your document feeder. First, use a copy machine to make an appropriately sized copy of the newspaper page, then transmit the copy.
Q:Can I transmit a page with correction fluid on it?
A:Yes, but only if the fluid is completely dry before you begin transmission.
Q:How can I be sure my fax was received?
A:Set your machine to print a confirmation report after each transmission (see pages 2.28).
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