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Symbol | Possible Cause | What To Do |
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| The meter detected | 1.Clean meter, especially |
| a problem with the | contact points in lens |
| position of the test | area, but |
| strip. | NOTE: Before cleaning, |
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| compare color of test |
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| strip confirmation dot to |
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| Color Chart on test strip |
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| bottle. If glucose level is |
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| very high or very low, |
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| take appropriate steps |
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| to monitor patient and |
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| provide medical care. |
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| • Repeat test with new |
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| test strip. |
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| • Do not move test strip |
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| after you insert it. |
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| Remove test strip only |
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| when test is complete. |
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| 2.If you continue to get |
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| any error message, |
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| obtain a laboratory |
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| result. Take appropriate |
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| steps to monitor patient |
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| and provide medical |
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| care while awaiting |
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| laboratory result. |
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| 3.Contact LifeScan for help. |
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LifeScan Healthcare Professional Line: 1 800
T r o u b l e s h o o t i n g 67