Troubleshooting
Symbol | Possible Cause | What To Do |
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| The meter detected | 1.Repeat test with new |
| a temperature | test strip. Make sure |
| problem. | meter and test strip are |
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| at room temperature. |
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| • Do not apply heat or |
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| cold to meter. Operating |
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| temperature is |
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| 2.If you continue to get |
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| any error message, |
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| obtain a laboratory |
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| result, and |
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| • Compare color of test |
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| strip confirmation dot to |
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| Color Chart on test strip |
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| bottle to see if glucose |
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| level is very high or very |
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| low. |
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| • Take appropriate steps |
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| to monitor patient and |
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| provide medical care |
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| while awaiting |
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| laboratory result. |
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| 3.Contact LifeScan for help. |
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LifeScan Healthcare Professional Line: 1 800
