Troubleshooting
Symbol | Possible Cause | What To Do |
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| The meter detected | 1.Wipe contact points in |
| a problem with the | lens area with cloth |
| electronics. | moistened with water to |
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| remove residual bleach. |
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| Dry thoroughly, but |
NOTE: Before cleaning, compare color of test strip confirmation dot to Color Chart on test strip bottle. If glucose level is very high or very low, take appropriate steps to monitor patient and provide medical care.
• Repeat test with new test strip.
• Make sure code number entered at meter matches code number on test strip bottle.
2.If you continue to get any error message, obtain a laboratory result. Take appropriate steps to monitor patient and provide medical care while awaiting laboratory result.
3.Contact LifeScan for help.
LifeScan Healthcare Professional Line: 1 800
