Troubleshooting
Symbol | Possible Cause | What To Do |
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| The meter detected | 2.If you continue to get |
| a problem with the | any error message, |
| test strip. | obtain a laboratory |
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| result, and |
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| • Compare color of test |
(continued) |
| strip confirmation dot to |
| Color Chart on test strip | |
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| |
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| bottle to see if glucose |
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| level is very high or very |
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| low. |
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| • Take appropriate steps |
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| to monitor patient and |
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| provide medical care |
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| while awaiting |
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| laboratory result. |
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| 3.Clean meter and repeat |
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| test with new test strip. |
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| 4.Contact LifeScan for help. |
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LifeScan Healthcare Professional Line: 1 800
