Symbol | Possible Cause | What To Do |
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| The meter detected | 1.Clean meter, especially |
| a problem with the | gray area inside test |
| optical system. | strip holder, but |
NOTE: Before cleaning, compare color of test strip confirmation dot to Color Chart on test strip bottle. If glucose level is very high or very low, take appropriate steps to monitor patient and provide medical care.
• Repeat test with new test strip.
• Make sure test strip holder is fully inserted into meter.
• Wait for “Insert test strip” symbol to appear on display before inserting test strip.
2.If you continue to get any error message, obtain a laboratory result. Take appropriate steps to monitor patient and provide medical care while awaiting laboratory result.
3.Contact LifeScan for help.
LifeScan Healthcare Professional Line: 1 800
T r o u b l e s h o o t i n g 69
