Troubleshooting

Symbol

Possible Cause

What To Do

 

 

 

 

 

 

 

The meter detected

3.If you continue to get

 

a problem with the

any error message,

 

color of the test

obtain a laboratory

 

strip.

result, and

 

 

• Compare color of test

(continued)

 

strip confirmation dot to

 

Color Chart on test strip

 

 

 

 

bottle to see if glucose

 

 

level is very high or very

 

 

low.

 

 

• Take appropriate steps

 

 

to monitor patient and

 

 

provide medical care

 

 

while awaiting

 

 

laboratory result.

 

 

4.Clean meter and repeat

 

 

test with new test strip.

 

 

5.Contact LifeScan for help.

 

 

 

LifeScan Healthcare Professional Line: 1 800 524-7226

64 C h a p t e r 5

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Lifescan Blood Glucose Monitor manual Low