228 C H A P T E R T W E N T Y F I V E

Error Messages

As with any sophisticated office product, errors may sometimes occur. If this happens, your MFC often identifies the problem and displays an error message. The table below explains the most common error messages.

You can correct most problems by yourself. If you need additional help, call the Brother Fax-Back System.

 

USA:

1-800-521-2846

 

 

From within Canada:

1-800-681-9838

 

 

 

 

 

 

 

 

ERROR MESSAGE

CAUSE

ACTION

 

 

 

CHECK CASSETTE

MFC cassette cover is open or MFC cassette is

Close cassette cover or install cassette

 

not installed properly.

properly.

 

CHECK PAPER

MFC is out of paper.

Add paper to cassette.

 

 

 

 

CHECK PAPER SIZE

Your Paper Size setting may not match the

Change either paper in cassette or change Paper

 

size of paper in the cassette.

Size setting.

 

COMM. ERROR

Poor phone line quality caused

Try the call again. If problem continues, call

 

communication error.

Telephone Company to check your phone line.

CONNECTION FAIL

You tried to poll a fax machine that is not in

Verify the other party’s polling setup.

 

Polled Waiting mode.

 

 

COOLING DOWN

The print head has overheated.

Unplug the MFC and wait 30 minutes for

 

 

it to cool.

 

COVER OPEN

Top cover is not closed completely.

Open, then close, the cover.

 

 

 

DISCONNECTED

The other party or other party’s fax machine

Try to transmit or receive again.

 

terminated the call.

 

 

DOCUMENT JAM

Documents were not inserted or fed properly,

See p. 229.

 

 

or document was longer than about 40"

 

 

 

inches (90cm).

 

 

INK EMPTY

One or more of the ink cartridges is out of ink.

Replace the ink cartridges. See pp. 243–246.

 

 

 

MACHINE ERROR

MFC has a mechanical problem

Call Brother Customer Service.

XX

 

USA:

1-800-284-4329

 

 

From within Canada:

1-800-853-6660

 

 

From within Montreal:1-514-685-6464

MEMORY FULL

You can’t store data in the memory.

See p. 116.

 

 

 

 

NEAR EMPTY

One or more of the ink cartridges is running

Order a new ink cartridge. See pp. ii.

 

out of ink.

 

 

NO RESPONSE/BUSY

The number you dialed does not answer or

Verify the number and try again.

 

is busy.

 

 

NOT REGISTERED

You tried to access a One Touch or Speed Dial

Set up the One Touch or Speed Dial number.

 

number that is not programmed.

See pp. 71–73.

 

PRINTER JAM

The paper is jammed in the MFC.

See pp. 230–233.

 

 

 

 

SET CARTRIDGES

An ink cartridge is not installed properly.

Re-install the ink, seating it properly. See

 

 

pp. 243–246.

 

WARMING UP

The print head detects low temperature.

Wait until the MFC warms up.

 

 

 

 

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Image 243
Brother MFC7150C, MFC7160C owner manual Error Messages, Cause Action
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MFC7150C, MFC7160C specifications

The Brother MFC-7160C and MFC-7150C are multifunction printers that stand out in the competitive landscape of home and small office printing solutions. Both models are designed to deliver outstanding performance, making them ideal choices for users seeking efficient, high-quality printing, scanning, copying, and faxing capabilities.

One of the main features of the Brother MFC-7160C is its versatility. This all-in-one device accommodates various media types, including plain paper and photo paper, making it suitable for a wide range of printing tasks. The MFC-7150C boasts similar capabilities with slight variations in specifications, ensuring it can meet the needs of various users.

Both models employ inkjet technology, which is known for producing vibrant colors and sharp text, making it ideal for both everyday documents and professional presentations. The MFC-7160C supports a print resolution of up to 6000 x 1200 dpi, allowing users to achieve photo-quality prints.

Additionally, these models feature fast print speeds, with the MFC-7160C offering up to 35 pages per minute for black and white documents and a respectable rate for color prints. The user-friendly control panel and a 2.7-inch LCD display simplify operation, making it easy to navigate through settings and perform tasks efficiently.

Moreover, connectivity is one of the strong suits of the MFC-7160C and MFC-7150C. Both devices support USB, Ethernet, and wireless connectivity options, allowing users to print directly from their computers, smartphones, or tablets. This flexibility ensures seamless integration into various network environments, enhancing productivity.

Another notable feature is the automatic document feeder (ADF), which can hold multiple pages for scanning or copying in a single session. This significantly speeds up workflows, especially for users who need to handle large batches of documents.

In summary, the Brother MFC-7160C and MFC-7150C deliver a robust set of features that cater to both personal and professional needs. With their advanced inkjet technology, faster printing capabilities, and versatile connectivity options, these multifunction printers provide a reliable solution for anyone looking to enhance their productivity in a small office or home environment. The combination of high-quality output and user-friendly design makes both models worthy contenders in the multifunction printer market.
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