The HomePortal Indicator Lights

HomePortal indicator and status lights

The HomePortal has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the POWER, BROADBAND LINK, and HOME NETWORK lights.

Power light

Operating state

 

 

OFF

The HomePortal is not getting power.

 

 

Blinking green

The HomePortal is booting up.

 

 

Solid green

Power is on.

 

 

Solid red

System error. Contact Technical Support.

 

 

Broadband Link light

Operating state

 

 

OFF

No broadband signal is present. The HomePortal is not plugged into a power

 

outlet, or the HomePortal is not physically connected to your broadband

 

service.

 

 

Blinking orange

The HomePortal is attempting to establish a physical broadband connection.

 

 

Solid red

The HomePortal has not detected a broadband signal.

 

 

Solid orange

The HomePortal has established a physical broadband connection but was

 

not able to successfully connect to your Internet Service Provider, or has not

 

yet been configured.

 

 

Blinking green

The HomePortal is attempting to establish a connection to your broadband

 

service(s).

 

 

Solid green

The HomePortal is fully connected to your broadband service(s).

 

 

Home Network light

Operating state

 

 

OFF

The HomePortal is not plugged into a power outlet, or the HomePortal is not

 

connected to any computer or hub by way of HomePNA, USB, Ethernet, or

 

wireless.

 

 

ON

The HomePortal is connected to a computer or hub by way of HomePNA,

 

USB, Ethernet, or wireless.

 

 

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2Wire 100SW manual HomePortal Indicator Lights, HomePortal indicator and status lights