Error Messages, Replacing Ink Cartridges | Dell 968 specs

Error Messages

For more help and to check the latest information on troubleshooting your printer, please visit http://support.dell.com/support.

Error Message: Cartridge Alignment

Alignment problem.

Verify tape removed from cartridges, run a few cleaning cycles or check troubleshooting. Press

to retry. Cartridge Error

Left cartridge incorrect. Replace cartridge.

OR

Right cartridge incorrect. Replace cartridge.

OR

Cartridges are in the wrong positions. Please reverse the cartridges

Cartridge Error

Faxes ready to print but cartridges unavailable. Install proper cartridges to print

What it indicates:

The tape was not removed from the ink cartridges before the cartridges were installed.

One or more of the ink cartridges is inserted in the wrong carrier.

One or more of the ink cartridges is inserted in the wrong carrier.

Solution:

Remove the tape from the ink

cartridges. For more information, see

Replacing Ink Cartridges.

Insert the black or photo cartridge in the left carrier and the color cartridge in the right. For more information, see Replacing Ink Cartridges.

Insert the black or photo cartridge in the left carrier and the color cartridge in the right. For more information, see Replacing Ink Cartridges.

Cartridge Error		The photo cartridge is the only
Only Photo Cartridge		cartridge installed.

installed. Insert Color or
Black Cartridge.
Press	to exit

Insert the black cartridge in the left carrier or the color cartridge in the right. For more information, see Replacing Ink Cartridges.

Cartridge Error	The printer detects a critical
See User's Guide	cartridge failure.
See User's Guide

Cartridge Missing

Black Cartridge missing.

Remove the ink cartridges and unplug the printer. Plug the printer in and turn it on, and then reinsert the cartridges. For more information, see Replacing Ink Cartridges.

If the error message returns, contact Customer Support. For more information, go to support.dell.com.

Insert a black or photo cartridge in the left cartridge carrier. For more information, see Replacing Ink Cartridges.

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Dell 968 specifications Error Messages, Replacing Ink Cartridges

Contents

United States Government Restricted Rights Dell 968 All-In-One Printer Users GuidePage Finding Information Click Start Help and Support Click Help and Support Faxing Setting Up the Printer With External Devices Connecting Directly to a Telephone Wall JackConnecting to a Telephone What if I have a Digital Subscriber Line DSL? Connecting to an Answering Machine Connecting to a Computer Modem Sending a FaxSending a Quick Fax Entering a Fax Number Setting Up the Printer With External Devices Click → Programs Click Dell Printers Search , Phone Number Search , or Group Search , Sending Advanced Faxes Sending a Fax Through an Automated Answering System Receiving a Fax Automatically Receiving a Fax Turn Auto Answer off Receiving a Fax ManuallyChanging the Pickup Code Printing a Long Fax Printing a Fax on Both Sides Using the Operator Panel Changing the Fax Setup Using the Computer Using Speed Dial Creating a Speed or Group Dial List Using a Speed or Group Dial List Dell Fax Setup Utility dialog box opensClick Add to or change list Creating a Blocked Fax List Blocking Faxes Click Manage Blocked Faxes Turning on Fax Blocking Select Enable fax blocking Blocking Faxes Without Caller IDSelect button Creating Fax Activity Report Page About Your Printer Understanding the Printer PartsInformation, see Understanding the Operator Panel Manager FAX Understanding the Operator Panel Page Using the Dell All-In-One Center Understanding the SoftwareDell All-In-One Center allows you to To access the Dell All-In-One Center Dell Fax Solutions Software allows you to Using the Dell Fax Solutions Software Using Printing Preferences Click File Print Click Printing PreferencesBlack Printing Using Memory Card Manager Normal , or Print Last Page FirstAutomatic , Manual , or Print Duplex Dell Ink Management System Removing and Reinstalling Software Installing the Optional XPS DriverWindows XP, click Start My Computer Click Add a network, wireless or Bluetooth printer Click → ComputerClick Have disk Page Understanding the Operator Panel Menus Copy Mode Handling Menu Page Information, see Copy Default Settings Menu Photo Mode Information, see Photo Proof Sheet Menu Shrink or Expand option See Photo Edit Mode Menu Yes Factory default setting Photo Proof Sheet Menu Selections menu Print Files Mode Fax Mode See Name Search Menu See Edit Fax Settings MenuSetup Menu Phone Book Menu Information, see Phone Book Add Entry Menu See Group Search MenuInformation, see Phone Book Add Group Menu Group Search Menu Auto Answer Schedule Menu FYI See Fax Printing Menu See Phone Book MenuInformation, see History and Reports Menu Information, see Ringing and Answering Menu Fax History More Options Menu Information, see Auto Answer Schedule Menu Paper Handling Minutes 24,000 bps To enter the Blocked Fax Name Search menu. For To enter the Blocked Fax Number Search menu. ForTo enter the Blocked Fax Add Entry menu. For Scan Mode Information, see Scan Default Settings Menu Setup Mode To enter the Printer Default Settings menu. ForInformation, see Paper Handling Menu To enter the PictBridge Default Settings menu Page Paper Handling Menu Copy Default Settings Menu Page See Paper Handling Menu Scan Default Settings Menu To enter Network Time Menu TCP/IP Menu Dhcp Arrow button Maintenance Mode PictBridge Mode Bluetooth Mode To view or change Bluetooth Default Settings Page Networking Minimum Requirements for SetupWireless Network Settings Wireless Encryption Installing the Adapter Installing and Configuring the Dell Internal Network AdapterPage Configuring the Adapter for an Ethernet Connection Configuring the Adapter for a Wireless Connection Configure Network Printers dialog box opens Connecting the Printer to Another Network Computer Removing and Reinstalling the Adapter Configuring the Adapter Using the Wireless Setup Utility Using an Available Wireless Network Configuration Configuration Overview Manually Configuring the Adapter in Infrastructure Mode Entering a Different Wireless Network Configuration Manually Configuring the Adapter in Ad-Hoc Mode Verifying Network Communication Loading Paper and Originals Loading Paper Into TraysLoading Paper Page Page Understanding Tray Linking Loading Banner Paper To scroll to Auto Press the Back button Understanding the Automatic Paper Type Sensor Right-click the printer icon Into the ADF Loading Original Documents On the Scanner Glass Close the top cover Replacing Ink Cartridges MaintenancePage Aligning Ink Cartridges Click Align Ink Cartridges Cleaning the Ink Cartridge Nozzles Click Clean Ink Cartridges. The cleaning page prints Cleaning the Exterior of the Printer Restoring Language to Factory Default Restoring Factory Default Settings Printing Printing DocumentsPrinting Photos Printing Envelopes Printing From a Bluetooth-Enabled Device Printing from a Bluetooth-Enabled Device Printing Photos From a PictBridge-Enabled Camera Setting the Bluetooth Security LevelSet Bluetooth Enabled and Discovery Mode to On Printing More Than One Page on a Sheet of Paper Printing a Banner Printing an Image as a Multi-Page Poster Printing a Booklet Printing Collated Copies of Your Document Click Options Layout Options Assembling a BookletDuplexing a Print Job Two-Sided Printing Automatic Duplex Manual Duplex Canceling a Print Job Sent From a Local Computer Sent From a Bluetooth-Enabled Device Changing Printing Preferences Defaults Sent From a Computer Over a Wireless NetworkSelect Printing Preferences From the Advanced tab, you can Windows XP , click Start My Computer TroubleshootingSetup Problems Computer Problems Select Set as Default Printer Click Set as Default Printer Printer Problems Replacing Ink Cartridges Error Messages Turn Auto Fax Conversion on With External DevicesPage Page Page Avoiding Jams and Misfeeds Paper Problems For more information, see Print Media Guidelines Page Click → Control Panel Printing Problems From the 2-Sided Printing area, select Extend dry time Copying Problems Scanning Problems Click Scan Now Click Scan Now Faxing Problems Networking Problems Improving Print Quality Memory Card Problems General Guidelines for Selecting or Loading Print Media Viewing or Printing Photos Printing From a Memory Card or USB Key Saving Photos to Your Computer Viewing a Slide ShowPhoto Print Preview menu opens Printing Photos Using a Proof Sheet Printing All PhotosPrinting a Dpof Selection More information, see Loading Original Documents Altering Photos Before Printing Printing Microsoft Office FilesPhoto Menu opens Page Overview SpecificationsEnvironmental Specifications Power Consumption and Requirements Operating System Support Fax Mode CapabilitiesPrint and Scan Mode Capabilities Memory Specifications and Requirements Media Types and Sizes Cables Using Your Computer CopyingCopying Documents Click Dell Printers Click Dell 968 AIO Printer Collating Copies Copying Photos Advanced Copy Settings dialog box opens Using Your Computer Making a Duplex Copy Copying a Two-Sided Document Click See More Copy Settings to Changing Copy Settings Select borderless printing options Ftp.dell.com AppendixDell Technical Support Policy Contacting Dell Warranty and Return Policy Scanning Scanning Single-Page Documents or PhotosScanning Multiple Photos Into a Single File Scanning Multiple-Page Documents Scanning Across a Network Click Control Panel Click Hardware and Sound Setting the Computer Name and PIN Editing Scanned Text Using Optical Character Recognition OCR Editing Scanned Images Advanced Scan Settings dialog box opens Mailing a Scanned Image or Document Saving an Image on Your Computer Resizing Images or Documents Cleaning up Scanned Copies of Newspaper Items Click Preview the image required Converting Your Photo Collection to Electronic Format Click See More Scan Settings to Changing Scan SettingsPage BSD License and Warranty statements BSD License and Warranty statements GNU LicenseLicensing Notice GNU License Page Page GNU Lesser General Public License Page Page Page Page