Error Messages

For more help and to check the latest information on troubleshooting your printer, please visit http://support.dell.com/support.

Error Message: Cartridge Alignment

Alignment problem.

Verify tape removed from cartridges, run a few cleaning cycles or check troubleshooting. Press

to retry. Cartridge Error

Left cartridge incorrect. Replace cartridge.

OR

Right cartridge incorrect. Replace cartridge.

OR

Cartridges are in the wrong positions. Please reverse the cartridges

Cartridge Error

Faxes ready to print but cartridges unavailable. Install proper cartridges to print

What it indicates:

The tape was not removed from the ink cartridges before the cartridges were installed.

One or more of the ink cartridges is inserted in the wrong carrier.

One or more of the ink cartridges is inserted in the wrong carrier.

Solution:

Remove the tape from the ink

cartridges. For more information, see

Replacing Ink Cartridges.

Insert the black or photo cartridge in the left carrier and the color cartridge in the right. For more information, see Replacing Ink Cartridges.

Insert the black or photo cartridge in the left carrier and the color cartridge in the right. For more information, see Replacing Ink Cartridges.

Cartridge Error

The photo cartridge is the only

Only Photo Cartridge

cartridge installed.

 

installed. Insert Color or

 

Black Cartridge.

 

Press

to exit

 

Insert the black cartridge in the left carrier or the color cartridge in the right. For more information, see Replacing Ink Cartridges.

Cartridge Error

The printer detects a critical

See User's Guide

cartridge failure.

 

Cartridge Missing

Black Cartridge missing.

Remove the ink cartridges and unplug the printer. Plug the printer in and turn it on, and then reinsert the cartridges. For more information, see Replacing Ink Cartridges.

If the error message returns, contact Customer Support. For more information, go to support.dell.com.

Insert a black or photo cartridge in the left cartridge carrier. For more information, see Replacing Ink Cartridges.

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Dell 968 specifications Error Messages, Replacing Ink Cartridges