223

Appendix > Before contacting a service center

Situation	Suggested remedies
The playback screen	•	Ensure that the HDMI cable is properly
does not appear	•	connected to the external monitor.
on the connected	•	Ensure that the memory card has recorded
external device		properly.

	•	Ensure that the USB cable is connected
	•	correctly.
Your computer does	•	Ensure that the camera is switched on.
Your computer does	•	Ensure that you are using a supported
not recognize your		operating system.
camera	•	Before connecting the camera to your
		computer, in Shooting or Playback mode, press
		[m] q USB Connection			Mass
		Storage. (p. 197)

Your computer	The file transfer may be interrupted by static
disconnects the	The file transfer may be interrupted by static
disconnects the	electricity. Disconnect the USB cable and connect
camera while	electricity. Disconnect the USB cable and connect
camera while	it again.
transferring files	it again.
transferring files

	• End i-Launcher or i-Launcher Web and restart
	•	the program.
	•	Depending on your computer’s specifications
		and environment, the program may not launch
i-Launcher or		automatically. In this case, click Start			All
i-Launcher or		Programs	Samsung i-Launcher or
i-Launcher Web is not		i-Launcher Web		Samsung i-Launcher or
functioning properly		i-Launcher Web on your Windows computer.
		(For Windows 8, open Start screen, and then
		select All apps		Samsung i-Launcher
		or i-Launcher Web.) Or, click Applications
		Samsung	i-Launcher or i-Launcher
		Assistant on your Mac OS computer.

Situation	Suggested remedies
	• The subject is not in focus. When the subject
		is outside the AF area, focus on the subject by
		moving it into the AF area and half-pressing
Auto Focus does not		[Shutter].
work	• The subject is too close. Step back from the
	•	subject and shoot.
	•	The focus mode is set to MF. Switch the mode
		to AF.

The AEL feature does	The AEL feature is not available in t and s
The AEL feature does	modes. Select another mode to use this feature.
not work	In M mode, this features is available only when
	the ISO sensitivity is set to Auto.
The lens does not	•	Ensure that the lens is properly mounted.
The lens does not	•	Remove the lens from the camera and
work	•	Remove the lens from the camera and
work		remount it.
		remount it.

The external flash	Ensure that the external device is properly
does not work	mounted and turned on.

The date and time	•	Set the date and time again.
The date and time	• This screen appears when the camera’s internal
settings screen		power source is completely discharged. Insert
appears when you		a fully charged battery, turn off the camera,
power on the camera		and then wait at least 72 hours for the internal
		power source to recharge.

223 EV-NX1ZZZBZBRU, EV-NXF1ZZB1ISE, EV-NXF1ZZB2ISE, EV-NX1ZZZBZBIT, EV-NXF1ZZB1IKZ specifications

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Appendix > Before contacting a service center

transferring files

or i-Launcher Web.) Or, click Applications

Auto Focus does not

[Shutter].

work

work

appears when you

EV-NX1ZZZBZBRU, EV-NXF1ZZB1ISE, EV-NXF1ZZB2ISE, EV-NX1ZZZBZBIT, EV-NXF1ZZB1IKZ specifications