206

Appendix > Before contacting a service center

Situation	Suggested remedies
	•	Turn off the camera, and then turn it on again.
The memory card has	•	Remove the memory card, and then insert it
		again.
an error	• Format the memory card.
	See “Cautions when using memory cards“ for
	more details. (p. 193)

Your computer does	SDXC memory cards use the exFAT file system.
	To use SDXC memory cards or UHS-I/UHS-II
not recognize an	memory cards that are formatted with the exFAT
SDXC or UHS-I/UHS-II	file system on a Windows XP computer, download
memory card	and update the exFAT file system driver from the
	Microsoft website.
Your TV or computer	SDXC memory cards use the exFAT file system.
cannot display photos	To use SDXC memory cards or UHS-I/UHS-II
and videos that are	memory cards that are formatted with the exFAT
stored on an SDXC or	file system, ensure that the external device is
UHS-I/UHS-II memory	compatible with the exFAT file system before
card	connecting the camera to the device.

	If you change the name of a file, your camera may
Cannot display files	not play the file (the name of the file should meet
	the DCF standard). If you encounter this situation,

	display files on your computer.

Situation	Suggested remedies
	•	Ensure that the focus option you set is suitable
	•	for the kind of shot you are capturing.
The photo is blurry	•	Use a tripod to prevent your camera from
The photo is blurry		shaking.
	•	shaking.
	•	Ensure that the lens is clean. If not, clean the
		lens. (p. 187)

The colors in the	An incorrect White Balance can create unrealistic
photo do not match	color. Select the proper White Balance option to
the actual scene	suit the light source. (p. 83)

	Your photo is overexposed or underexposed.
The photo is too	•	Adjust the aperture value or the shutter speed.
The photo is too	• Adjust the ISO sensitivity. (p. 80)
bright or too dark.	• Adjust the ISO sensitivity. (p. 80)
bright or too dark.	•	Turn the flash off or on. (p. 106)
	•	Turn the flash off or on. (p. 106)
	•	Adjust the exposure value. (p. 115)

	Minor distortion can occur when you use this
Photos are distorted	camera with a wide angle lens that lets the
Photos are distorted	camera take pictures with a wide angle of view.
	camera take pictures with a wide angle of view.
	This is normal, and is not a malfunction.

Horizontal lines	This may occur when the subject is illuminated
Horizontal lines	by a fluorescent or mercury-vapor light source.
appear on the photo	by a fluorescent or mercury-vapor light source.
appear on the photo	Select a slow shutter speed.
	Select a slow shutter speed.

206 EV-NX500ZBMJSE, EV-NX500ZBMHHU, EV-NX500ZBMIRU, EV-NX500ZBMJDK, EV-NX500ZBMISA specifications

The Samsung EV-NX500 series, consisting of the EV-NX500ZBMICH, EV-NX500ZBMIHU, and EV-NX500ZBMHHU, is a remarkable leap in the realm of compact digital cameras. These models are designed to cater to both amateur photographers and seasoned professionals seeking high-quality images without the bulk of traditional DSLRs.

At the heart of the NX500 series is the 28 MP APS-C sensor, which delivers stunning detail and vibrant color reproduction. This large sensor size allows for improved performance in low-light conditions, enabling users to capture clear photos even in challenging environments. The back-illuminated design of the sensor enhances light sensitivity, resulting in better image quality and reduced noise at higher ISO settings.

One of the standout features of these cameras is their 4K video recording capability. The NX500 series supports UHD 4K video at 24 frames per second, allowing videographers to capture cinematic-quality footage. The inclusion of advanced video technologies like H.265 codec ensures efficient storage and playback without sacrificing quality, making it ideal for content creators focusing on high-resolution video projects.

Another defining characteristic of the Samsung NX500 models is their compact design. Weighing in at just around 280 grams, these cameras are lightweight and portable, making them perfect for travel and everyday photography. Despite their small footprint, they boast a robust build quality, ensuring durability during use.

The EV-NX500 series also features advanced connectivity options, including built-in Wi-Fi and NFC. This makes it easy to transfer images to smartphones and tablets for quick sharing on social media. The cameras are compatible with the Samsung SMART CAMERA app, which provides additional control and editing options directly from mobile devices.

An intuitive user interface enhances the shooting experience, with a tilting touchscreen display offering flexibility for framing shots from various angles. The customizable controls allow users to adjust settings quickly, providing a seamless transition between photography and videography.

In summary, the Samsung EV-NX500ZBMICH, EV-NX500ZBMIHU, and EV-NX500ZBMHHU represent a fusion of technology and portability, boasting high-resolution imaging, 4K video capabilities, and advanced connectivity features. Whether for casual use or professional endeavors, these cameras stand out as versatile tools for capturing the world in stunning detail.

Appendix > Before contacting a service center

not recognize an

Your TV or computer

and videos that are

Cannot display files

The photo is blurry

bright or too dark.

Photos are distorted

Horizontal lines

EV-NX500ZBMJSE, EV-NX500ZBMHHU, EV-NX500ZBMIRU, EV-NX500ZBMJDK, EV-NX500ZBMISA specifications