Before Contacting the After Sales Service

GB

It always takes a little time to become familiar with a new appliance.

If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of an unnecessary service call.

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Problem

Checks/Explanation

 

• The main lead is not correctly plugged into a wall socket or the wall

 

socket is not switched on.

The system does not work

• The remote control batteries need replacing or the polarity has not

 

been respected.

 

• The On/Standby button has not been pressed.

 

• The volume has been completely turned down.

There is no sound

• The correct function (TUNER, CD, AUX) has not been selected.

• You have connected a set of earphones.

 

• The loudspeaker wires have been disconnected.

 

• The Mute button on the front panel for has been pressed.

The Timer does not work

• The timer has been stopped by pressing Timer On/Off.

In case it does not work, even the

• Press the Mode button on the front panel for 5

action is taken as above.

seconds in power ‘OFF’(standby), then it is returned the original

 

position (RESET)

 

• The CD function has not been selected.

The compact disc player does not

• The disc has been inserted face down or is either dirty or scratched.

• The laser sensor is dirty or dusty.

start playing

• The system has not been installed on a flat, horizontal surface.

 

 

• Condensation has formed in the player; leave the system in a warm,

 

airy room for at least one hour.

Reception is poor or no radio

• The TUNER function has not been selected.

• The radio frequency has not been correctly selected.

stations are received at all

• The aerial has been disconnected or is not facing the right way.

 

Turn it until you find the best orientation.

 

• You are in a building that blocks radio waves; you must use an

 

outside aerial.

 

 

If the above guidelines do not allow you to solve the problem, take a note of:

The model and serial numbers, normally printed on the rear of the system

Your warranty details

A clear description of the problem

Then contact your local dealer or SAMSUNG after-sales service.

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Samsung EV1SRH/ELS manual Before Contacting the After Sales Service, Problem Checks/Explanation

EV1SRH/ELS specifications

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