PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Oven not clean after

The oven controls were not set

See the section on self-cleaning on page

a self-cleaning cycle

correctly.

 

28.

 

 

 

 

 

The oven was heavily soiled.

Wipe up heavy spillovers before starting

 

 

 

the self-cleaning cycle. Heavily soiled

 

 

 

ovens may need to self-clean again or for

 

 

 

a longer period of time.

 

 

 

 

Steam from the vent

When using the convection

This is normal.

 

feature, it is normal to see steam

 

 

 

coming out of the oven vent.

 

 

 

 

 

 

 

As the number of racks or amount

 

 

 

of food being cooked increases,

 

 

 

the amount of visible steam will

 

 

 

increase.

 

 

 

 

 

 

Burning or oily odor

This is normal in a new oven and

To speed the process, set a self-cleaning

emitting from the

will disappear in time.

 

cycle for a minimum of 3 hours.

vent

 

See the section on self-cleaning on page

 

 

 

 

 

28.

 

 

 

 

Strong odor

An odor from the insulation around

This is temporary.

 

the inside of the oven is normal

 

 

 

for the first few times the oven is

 

 

 

used.

 

 

 

 

 

 

Oven racks are

The shiny, silver-colored racks

Apply a small amount of vegetable oil to

difficult to slide.

were cleaned in a self-cleaning

 

a paper towel and wipe the edges of the

 

cycle.

 

oven racks with the paper towel.

 

 

 

 

Display goes blank.

A fuse in your home may be blown

Replace the fuse or reset the circuit

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

Display flashes.

There was a power failure.

Reset the clock.

 

 

 

 

Drawer does not

The drawer is out of alignment.

Fully extend the drawer and push it all the

slide smoothly or

 

 

way in. See the page 36.

drags.

 

 

 

The drawer is over-loaded or the

Reduce weight. Redistribute drawer

 

load is unbalanced.

 

contents.

 

 

 

 

06 TROUBLESHOOTING

Troubleshooting _43

Page 43
Image 43
Samsung FCQ321HTUX/ZAM Oven not clean after, Steam from the vent, Burning or oily odor, Emitting from, Vent, Strong odor

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