Samsung FE710DRS Food does not broil, Properly, Oven, Temperature is too, Abrasions on, Specks

	PROBLEM		POSSIBLE CAUSE		SOLUTION
Food does not broil		The oven controls have been set		•	Press the BROIL pad.
properly.		incorrectly.
		The rack has not been properly		•	See the broiling guide on page 46.
		positioned.
		Cookware not suited for broiling.		•	Use suitable cookware.
		In some areas the power (voltage)		•	Preheat the broil element for 10 minutes.
		may be low.		•	See the broiling guide on page 46.
The oven		The oven sensor needs to be		•	See the section on adjusting the
temperature is too		adjusted.			thermostat on page 53.
hot or too cold.
Scratches or		The cooktop is being cleaned		•	Scratches are not removable. Tiny
abrasions on		improperly.			scratches will become less visible in time
cooktop surface.					as a result of cleaning.
		Cookware with rough bottoms was		•	To avoid scratches, use the recommended
		used on the cooktop or there were			cleaning procedures. Make sure cookware
		coarse particles (eg. salt or sand)			bottoms are clean before use and use
		present between the cookware			cookware with smooth bottoms.
		and the surface of the cooktop.
		Cookware has been slid across the
		cooktop surface.
Brown streaks or		Boilovers have been cooked onto		•	Use the blade scraper to remove soil.
specks.		the surface.		•	See the section on the care and cleaning
					of the glass cooktop on page 61.
Areas of		Mineral deposits from water and		•	Remove using a ceramic-glass cooktop
discoloration with		food have been left on the surface			cleaning cream.
metallic sheen.		of the cooktop.		•	Use cookware with clean, dry bottoms.
The oven will not		The oven temperature is too high		•	Allow the range to cool and reset the
self-clean.		to start a self-clean operation.			controls.
		The oven controls have been set		•	See the section on self-cleaning on page
		incorrectly.			56.
		You cannot start a self-cleaning cycle if you have activated the oven lockout
		feature or if a radiant surface element is on.
“Crackling” or		This is the sound of the metal		•	This is normal.
“popping” sound.		heating and cooling during
		both the cooking and cleaning
		functions.
Excessive smoke		There is excessive soiling in the		•	Press the CLEAR/OFF pad. Open the
during a self-		oven.			windows to rid the room of smoke. Wait
cleaning cycle.					until the self-cleaning cycle is cancelled.
					Wipe up the excessive soil and reset the
					oven for self-cleaning.
The oven door will		The oven is too hot.		•	Allow the oven to cool.
not open after a
self-cleaning cycle.
Oven not clean		The oven controls were not set		•	See the section on self-cleaning on page
after a self-cleaning		correctly.			56.
cycle.
		The oven was heavily soiled.		•	Wipe up heavy spillovers before starting
					the self-cleaning cycle. Heavily soiled
					ovens may need to self-clean again or for
					a longer period of time.

68_ Troubleshooting

FE710DRS_XAA_DG68-00333A-07.indd 68

31/10/2012 17:31:33