Samsung GH17LSANJ/EDC, GH17HSSN/EDC, GH17LSSN/XSJ, GH17ESSNZ/EDC manual Check List Symptom Solutions

User’s Manual 36

Troubleshooting

Check List

Symptom	Check List	Solutions
The image on the	Check the monitor configuration to	The signal from the video card exceeds
	see if it is in Interlace Mode. (Interlace	the maximum resolution and frequency
screen is shaking.	Mode: Vertical frequency 43Hz,	of the monitor.
	87Hz(i), etc)
	Are there any magnetic products such	Move the monitor away from anything
	as a power adapter, speaker or a high	that can create a strong magnetic field.
	voltage wire near by?
	Is the voltage stable?	The screen image can appear to shake
		or vibrate at a particular time of day due
		to low supply voltage.
	The screen image can also appear to shake or vibrate if there is a problem with
	the video card or the computer's main board.
The screen shows	Is the screen displaying only one color	Check the signal cable connection.
	as if looking at the screen through a	Make sure the video card is fully
strange colors or just	cellophane paper?
black and white.		inserted in it's slot.
	Have the screen colors become	Reboot the computer.
	strange after running a program or
	due to a crash between applications?
	Has the video card been set properly?	Set the video card by referring to the
		video card manual.
The screen suddenly	Have you changed the video card or	Adjust screen image position and size
	the driver?	using the OSD.
has become
	Have you adjusted the resolution or	Adjust the resolution and frequency at
unbalanced.
	frequency to the monitor?	the video card.
		(Refer to the Preset Display Modes).
	The screen can be unbalanced due to the cycle of the video card signals.
	Readjust Position by referring to the OSD.
The screen is out of	Have you adjusted the resolution or	Adjust the resolution and frequency of
	frequency on the monitor?	the video card.
focus or OSD cannot		(Refer to the Preset Display Modes).
be adjusted.