Screen Display.

The screen shows strange colors or just black and white.

The screen suddenly has become unbalanced.

The screen is out of focus or OSD cannot be adjusted.

Display (OSD) Menu to prevent

 

MENU button for at least 5 seconds.

changes?

 

 

 

 

 

Is the screen displaying only one

 

Check the signal cable connection.

color as if looking at the screen

 

 

through a cellophane paper?

 

Make sure the video card is fully

 

 

inserted in it's slot.

 

 

 

Have the screen colors become

 

Reboot the computer.

strange after running a program

 

 

or due to a crash between

 

 

applications?

 

 

 

 

 

Has the video card been set

 

Set the video card by referring to the

properly?

 

video card manual.

 

 

 

Have you changed the video card

 

Adjust screen image position and size

or the driver?

 

using the OSD.

 

 

 

Have you adjusted the resolution

 

Adjust the resolution and frequency at

or frequency to the monitor?

 

the video card.

 

 

(Refer to the Preset Display Modes).

The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD.

Have you adjusted the resolution

 

Adjust the resolution and frequency of

or frequency on the monitor?

 

the video card.

 

 

(Refer to the Preset Display Modes).

LED is blinking but no images on the screen.

There are only 16 colors shown on the screen. The screen colors have changed

Is the frequency properly adjusted when checking the Display Timing on the menu?

Have the Windows colors been set properly?

Adjust the frequency properly by referring to the video card manual and the Preset Display Modes.

(The maximum frequency per resolution may differ from product to product.)

For Windows ME/2000/XP:

Set the colors properly at the Control Panel, Display, Settings.

after changing the video card.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

Has the video card been set properly?

Have you installed the monitor driver?

See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

Set the video card by referring to the video card manual.

Install the monitor driver according to the Driver Installation Instructions.

Install the monitor driver according to the Driver Installation Instructions.

For Multimedia model

Symptom

 

Solutions

 

 

 

There is no sound.Connect the stereo input jack of the monitor to the stereo output jack of the computer thoroughly by using the voice cable or adjust the volume.

The sound is too weak.

Turn the volume up to MAX.

If the sound is still too weak even after setting the volume on MAX, adjust the volume of the sound card or software program in your computer.

The sound is too sharp.

The sound is too thick.

Turn the volume slightly down.

If using an extensive microphone, adjust the volume while keeping a certain distance from the speaker.

Re-adjust Bass and Treble.

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Samsung NB17BSHN/EDC, GH19ASBS, NB17ASBSY, NB15ASHN/EDC, NB17BSHBV Sound is too weak, Sound is too sharp Sound is too thick
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NB17BSHSQ/EDC, NB19BSPS/EDC, NB15BSHS/EDC, NB19BSHBV, NB17BSHSV/EDC specifications

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