Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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GT-I9195ZWIXEH, GT-I9195DKIORX, GT-I9195ZKIXEF, GT-I9195ZKIDBT, GT-I9195ZWISEB specifications

The Samsung GT-I9195, commonly known as the Galaxy S4 Mini, represents a refined blend of high functionality and compact design. This model comes in various color variants, including the GT-I9195DKIXEF (Black), GT-I9195ZWIXEF (White), and GT-I9195ZKIXEF (Blue). Each version encapsulates features typical of the Galaxy S series while catering to users seeking a smaller and more lightweight device.

One of the standout characteristics of the Galaxy S4 Mini is its display. It boasts a 4.3-inch Super AMOLED screen with a resolution of 540 x 960 pixels, delivering vibrant colors and impressive contrast. This size ensures that the device is easy to hold and operate with one hand, making it an appealing choice for users who prioritize usability in their smartphones.

Under the hood, the GT-I9195 is powered by a Qualcomm Snapdragon 400 processor, which ensures smooth multitasking and efficient performance. With 1.5GB of RAM, the device can handle everyday tasks, such as browsing, social media, and light gaming, without major lags. The internal storage varies between models, with options typically starting from 8GB, but the inclusion of a microSD slot allows for expansion up to 64GB, providing ample space for apps, photos, and videos.

The camera system of the Galaxy S4 Mini enhances its attractiveness. It comes with an 8-megapixel rear camera capable of capturing detailed images and videos, while the 1.9-megapixel front camera is perfect for selfies and video calls. The device also includes features like HDR, panorama, and more, ensuring high-quality photography under various conditions.

In terms of software, the GT-I9195 originally runs on Android, enriched by Samsung’s TouchWiz interface, offering users a plethora of customization options and features like Smart Stay and Air View. Connectivity options are robust, with support for 4G LTE, Wi-Fi, Bluetooth, and NFC, ensuring users stay connected on the go.

With its compact size, competitive specifications, and Samsung’s signature quality, the GT-I9195 series appeals to a wide range of users looking for practicality without sacrificing performance. It is a testament to Samsung's ability to cater to diverse smartphone needs in the ever-evolving mobile landscape.