Troubleshooting
Error messages appear when launching the camera
Your Samsung device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:
rCharge the battery or replace it with a battery that is fully charged.
rFree some memory by transferring files to a computer or deleting files from your device.
rRestart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.
Error messages appear when launching the FM radio
The FM radio application on your Samsung device uses the headset cable as an antenna. Without a headset connected, the FM radio cannot receive radio stations. To use the FM radio, first ensure that the headset is properly connected. Next, scan for and save the available radio stations.
If you still cannot use the FM radio after performing these steps, try accessing your desired station with another radio receiver. If you can hear the station with another receiver, your device may require service. Contact a Samsung Service Centre.
Error messages appear when opening music files
Some music files may not play on your Samsung device for a variety of reasons. If you receive error messages when opening music files on your device, try the following:
rFree some memory by transferring files to a computer or deleting files from your device.
rEnsure that the music file is not Digital Rights Management
rEnsure that your device supports the file type.
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