Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

108

Page 108
Image 108
Samsung GT-P5220MKAAUT, GT-P5220ZWASEB manual Troubleshooting, Your device displays network or service error messages

GT-P5220ZWAORL, GT-P5220MKASEB, GT-P5220ZWADTM, GT-P5220ZWAVD2, GT-P5220GNAAUT specifications

The Samsung GT-P5220, commonly referred to as the Galaxy Tab 3 10.1, is an Android-based tablet that was launched to cater to users seeking a balance between performance and portability. With several variants including GT-P5220ZWASFR, GT-P5220MKAXEF, GT-P5220ZWAFTM, and GT-P5220ZWAXEF, this device brings a robust set of features suitable for both casual users and professionals.

At the heart of the Galaxy Tab 3 10.1 is a 10.1-inch display, boasting a resolution of 1280 x 800 pixels. This vivid screen provides an immersive experience for media consumption, be it streaming movies, browsing the web, or reading e-books. The display is complemented by Samsung’s TouchWiz interface, which enhances navigation and usability.

Under the hood, the tablet is powered by the Intel Atom Z2560 dual-core processor, clocked at 1.6 GHz, supported by 1 GB of RAM. This configuration ensures smooth multitasking and efficient performance, making it suitable for tasks ranging from productivity applications to light gaming. The device operates on Android 4.2 (Jelly Bean), which offers a user-friendly experience along with access to numerous applications from the Google Play Store.

One of the standout features of the GT-P5220 is its storage options. It comes with 16 GB or 32 GB of internal storage, expandable via a microSD card slot, allowing users to increase storage capacity significantly, accommodating those who store large amounts of content.

The Samsung GT-P5220 is equipped with a 6000 mAh battery, providing users with extended usage time, making it ideal for those who are frequently on the move. In terms of connectivity, it offers Wi-Fi and optional 3G capabilities, ensuring users remain connected anywhere they go.

In addition to its impressive hardware, the tablet features front and rear cameras. The 1.3 MP front camera is suitable for video calls, while the 3 MP rear camera is capable of capturing decent photos.

Overall, the Samsung Galaxy Tab 3 10.1, represented by models such as GT-P5220ZWASFR, GT-P5220MKAXEF, GT-P5220ZWAFTM, and GT-P5220ZWAXEF, combines a sleek design with practical features. Whether for entertainment or productivity, it remains a reliable choice within the competitive tablet market.