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Samsung GT-P7500UWEXEZ, GT-P7500UWEDBT, GT-P7500FKAATO Your device freezes or has fatal errors

Models: GT-P7500UWDAMN GT-P7500ZWAKSA GT-P7500UWDOMN GT-P7500FKEATO GT-P7500ZWDATO GT-P7500UWADBT

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The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

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Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device’s software is upgraded to the latest version.

If the touch screen is scratched or damaged, take your device to a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reset the device to regain functionality. If your device is still responsive and an application is frozen, close the application with the task manager. If your device is frozen and unresponsive, press and hold the Power key for 8-10 seconds.

If this problem persists, perform a factory data reset. In the application list, select Settings → Back up and reset → Factory data reset → Reset device → Erase everything.

The device beeps and the battery icon is empty

Your battery is low. Recharge the battery to continue using the device.

Troubleshooting

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Samsung GT-P7500UWEXEZ manual Your device freezes or has fatal errors, The device beeps and the battery icon is empty

Contents

user manual GT-P7500Using this manual Read me firstInstructional icons Copyright TrademarksABOUT DIVX VIDEO ABOUT DIVX VIDEO-ON-DEMANDContents Web and GPS-based servicesContents AssemblingContents CommunicationEntertainment Personal informationSettings ToolsTroubleshooting Safety informationIndex Assembling UnpackDevice layout ››Front viewAssembling ››Rear view AssemblingKeys and hold Reset the device pressTurn on the device press and hold and hold for 8-10 seconds Turn offInsert the SIM or USIM card Open the cover of the SIM card slotClose the cover of the SIM card slot Charge the battery Plug the USB power adapter into a power outlet ››Reduce the battery consumption Getting started Turn on or off your deviceUse the touch screen Tap and hold Tap an item and hold it for more than 2 secondsDrag Tap an item and move it to a new locationUse motions PinchTilt Lock or unlock the touch screen and the keys Get to know the Home screen ››System barIndicator icons ››Use the notifications panel ››Move an item on the Home screen››Remove an item from the Home screen ››Add or remove a panel from the Home screenAccess applications ››Use widgets››Organise applications ››Download an applicationApps ››Uninstall an application ››Access recently-used applicationsLaunch multiple applications ››Manage applications››Adjust the device’s volume ››Switch to Silent modeCustomise your device ››Change the display language››Adjust the brightness of the display Set your device to adjust the brightness automatically››Select a wallpaper for the Home screen ››Change the display fontAdjust the brightness manually ››Lock your deviceSet an unlock pattern Set an unlock password ››Lock your SIM or USIM cardSet an unlock PIN ››Activate the Find my mobile feature Change AlertSelect Alert message recipients ››Enter text with the Google voice input feature Enter text››Change the text input method ››Enter text with the Samsung keypad››Enter text with the Swype keypad Insert an emoticon Open the emoticon panelEnter text by voice ››Copy and paste text From a text field, you can copy and paste text to another applicationTap and hold a passage of text Drag or to select the text to be copiedInternet ››Browse a webpageWeb and GPS-based services Bookmark the current webpage ››Search for information by voice ››Bookmark your favourite webpage→ Desktop view ››Download a file from the Internet To delete the bookmark, select Delete bookmarkLatitude Maps››View your recent history Search for a location ››Get directions to a specific destinationSelect Search Maps Play Store ››Uninstall an applicationSelect Uninstall → OK ››Download an applicationNavigation LocalPulse ››Read feeds››Manage feed sources Readers Hub Samsung AppsYouTube ››Play a video››Upload a video Communication Messages››Send a text message ››Send a multimedia messageGoogle Mail ››View a text or multimedia message››Send an email message ››View an email message ››Set up an email account Email››Send an email message ››View an email message1 In the application list, select Email → 2 Add recipients Talk ››Set your statusMessenger ››Add a contact to your friend list››Start a conversation Google+ Social HubEntertainment Camera››Take a photo Entertainment Switch to the front camera to take a Select the length of the delay before Adjust the exposure value to change Change the flash setting You can turn››Change the shooting mode → Copy toclipboard → Crop››Customise camera settings ››Record a video Set to improve the contrast of the displayTo improve GPS reception, avoid Your location may appear on your Select the length of the delay before the camcorder records a video Switch to the front camera to recordYou can add or remove shortcuts to frequently-used options. p ››Customise camcorder settings → Details››Edit the shortcut icons Video player ››Play a videoInsert a bookmark ››Customise video player settings Gallery››View an image Photo editor Play a videoCrop the image by moving or dragging the Resize the image by dragging the rectangleMusic Player ››Add music files to your device››Play music Access music options Select a sound effect Change the repeat modefile tap and hold Skip to the next file Scan forwards in the››Customise music player settings Create a playlistSelect → New playlist Music Hub Personal information Contacts››Create a contact ››Find a contact››Create your namecard ››Create a group of contacts››Copy a contact Copy contacts from the SIM or USIM card to your device››Import or export a contact Copy contacts from your device to the SIM or USIM cardImport contact files Export contactsS Planner ››Create an event or task››Change the view mode ››Stop an event or task alarm Memo››View an event or task ››Create a memoPen memo ››View a memoConnectivity USB connections››Connect with Samsung Kies Learn to connect your device to a computer with a USB cable››Connect with Windows Media Player ››Connect as a media device››Connect as a camera device Select Connected as a media device → Media device MTPWi-Fi ››Activate the Wi-Fi feature››Find and connect to a Wi-Fi AP ››Add a Wi-Fi AP manually››Connect to a Wi-Fi AP with a protected setup Connect with a WPS buttonConnect with a WPS PIN ››Set the static IP settings ››Customise Wi-Fi settingsWi-Fi Direct ››Send data via Wi-Fi››Receive data via Wi-Fi ››Connect your device to another deviceAllShare ››Play your files on another device››Play a file from another device on your device ››Customise settings for sharing media files ››Play a file from one device on another device››Share your device’s mobile network via Wi-Fi Mobile network sharing››Share your device’s mobile network via Bluetooth ››Share your device’s mobile network via USBBluetooth ››Activate the Bluetooth feature››Find and pair with another device ››Send data via Bluetooth ››Receive data via Bluetooth››Activate location services ››Set up a VPN profile VPN connections››Connect to a private network ConnectAlarm ››Set an alarm››Stop an alarm ToolsDownloads eBook››View the calculation history My Files ››Supported file formats››View a file Polaris Office ››Create a document››Open a document ››Manage documents onlineSelect Add account Search SIM ToolkitTask manager World clock View information about using the taskSettings Access the setting optionsData usage Wi-Fi››Kies via Wi-Fi ››Wi-Fi DirectMore ››Flight modeSound ››Mobile networksPower saving DisplayBattery StorageApplications Custom power saving mode settingsLocation services Accounts and syncSecurity ››Default Language and input››Language ››Google voice typing ››Samsung keypad››Swype ››Voice search PreferencesBack up and reset Dock››Text-to-speech output ››Pointer speedAccessibility Date and timeMotion Developer optionsDesktop backup password Set a password to secure your backup data Development device ID View your device’s development IDAbout device Troubleshooting Your device displays network or service error messagesYour device freezes or has fatal errors The device beeps and the battery icon is emptyThe touch screen responds slowly or improperly The battery does not charge properly or the device turns off Error messages appear when opening music filesYour device is hot if touched Error messages appear when launching the cameraAnother Bluetooth device is not located Safety information Warning Prevent electric shock, fire, and explosionDo not use damaged power cords or plugs, or loose electrical sockets Do not bend or damage the power cordProtect the device and chargers from damage Do not use your device near other electronic devicesDo not use your device near a pacemaker Turn off the device in potentially explosive environmentsTurn off your device when on an aircraft Your device may interfere with automotive equipmentProper care and use of your mobile device Keep your device dryStore your device only on flat surfaces Do not store your device near magnetic fieldsUse caution when exposed to flashing lights Ensure maximum battery and charger lifeDo not drop your device or cause impacts to your device Reduce the risk of repetitive motion injuriesWhen using the device Protect your hearing and ears when using a headsetUse caution when using the device while walking or moving Use manufacturer-approved chargers, accessories, and suppliesWhen cleaning your device Install mobile devices and equipment with cautionAllow only qualified personnel to service your device Do not paint or put stickers on your deviceHandle SIM cards with care Keep your personal and important data safeDo not distribute copyright-protected material Correct disposal of this product Correct disposal of batteries in this productSafety information Disclaimer Safety informationIndex alarms Bluetooth contactsindicator icons 24 Internet key functions 13 maps Wi-Fi recording world clock playing To install Samsung Kies PC Sync 2. Connect your device to a computer with a USB cableRefer to the Samsung Kies help for more information