The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device’s software is upgraded to the latest version.

If the touch screen is scratched or damaged, take your device to a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reset the device to regain functionality. If your device is still responsive and an application is frozen, close the application with the task manager. If your device is frozen and unresponsive, press and hold the Power key for 8-10 seconds.

If this problem persists, perform a factory data reset. In the application list, select Settings Back up and reset Factory data reset Reset device Erase everything.

The device beeps and the battery icon is empty

Your battery is low. Recharge the battery to continue using the device.

Troubleshooting

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Samsung GT-P7500UWEXEZ, GT-P7500UWEDBT, GT-P7500FKAATO, GT-P7500FKDVD2 manual Device beeps and the battery icon is empty

GT-P7500UWDSER, GT-P7500UWESER, GT-P7500FKDGBL, GT-P7500UWAAFR, GT-P7500FKESKZ specifications

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