Calls are being dropped | Samsung GT-S5780YKDXEV, GT-S5780YKDXXV

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

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Remove any protective covers from the touch screen. Protective covers may prevent the device from recognizing your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Center.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Outgoing calls are not connected

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Ensure that you have pressed the Dial key.

Ensure that you have accessed the right cellular network. Ensure that you have not set call barring for the phone number you are dialing.

Incoming calls are not connected

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Ensure that your device is turned on.

Ensure that you have accessed the right cellular network. Ensure that you have not set call barring for the incoming phone number.

Troubleshooting

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Samsung GT-S5780YKDXEV, GT-S5780YKDXXV manual Calls are being dropped

Contents

GT-S5780D Using this manual Read me first Represents the Power/Lock key Instructional iconsPlease keep this manual for future reference Copyright TrademarksCopyright 2011 Samsung Electronics Contents Entertainment 105 102104 110 Assembling Unpack Assembling Charge the battery Insert the battery Replace the back cover ››Charge with a travel adapter ››Charge with a PC data cable Insert a memory card ››Remove the memory card ››Format the memory card Attach a hand strap Turn your device on and off → Flight modeGetting started Next Get to know your device ››Device layout Keys ››Idle screen ››Indicator icons ››Shortcuts panel Use the touch screen Access menus Select a menu or application ››Organize applications in Menu mode Press to return to Idle modeSelect Done at the top left of the screen ››Launch multiple applications Launch and manage applications››Add new main menu screens ››Use the task manager Use widgets ››Open the widget toolbar ››Add new panels to the idle screen Customize your device››Manage web-based widgets ››Set the current time and date Menu mode, select Settings → Sound profiles ››Adjust the volume of system sounds››Switch to the silent profile ››Set-up a sound profile ››Select a wallpaper for the idle screen ››Adjust the brightness of the displayMenu mode, select Settings → Display and light ››Lock your device ››Lock your SIM or Usim card ››Activate the mobile tracker Select Mobile tracker Enter text ››Change the text input method ››Enter text using input methods Keyboard Select an appropriate virtual key until Symbol You wantSymbol Green ››Copy and paste text Repeat steps 2-5 to complete your text Access help information ››Make and answer a call CommunicationCalling Make a call Call an international number Answer a callReject a call Or select to dial the number Switch to video call ››Use a headset››Use options during a voice call ››Use options during a video call Select → Transfer. You will be disconnected ››View and dial missed calls ››Use additional featuresSettings Set auto rejection Make a fake call Select Fake caller image Use Fixed Dialing Number FDN modeSet call diverting Select Back → Save Set call barring Select Activate Your setting will be sent to the networkLog Set call waiting ››View call and message logs ››View the log manager Option Function Messages››Send a text message Cost of all calls. You can also set ››Set-up an MMS profile Select Send to send the message Sec Responses from the network Advanced ››Send a multimedia messageLinger Time → Multimedia messages → Multimedia message profiles Search ››View a text or multimedia message→ Delete → Broadcast messages ››Listen to voice mail messages ››Use message templatesCreate a text template Attachments, to use as your template. p ››Create a folder to manage messagesCreate a multimedia template Select → My folders → Create ››Set-up an Email account and profile Set-up an Email account Network → Connections → Yes ››Send an Email messageSelect an Email profile Email profiles ››View an Email message ››Synchronize Emails with the Exchange server→ Email accounts → Add account → Exchange ActiveSync Option Function Password DomainServer URL Social Hub ››Capture a photo EntertainmentCamera Idle mode, press to turn on the camera Entertainment ››Capture a photo by using preset options for various scenes Make any necessary adjustments Press to take a photo ››Capture a photo in Self shot mode››Capture a photo in Smile shot mode Select → Self-portrait Customize camera settings ››Capture a panoramic photo ››Record a video Recorded according to available memory To use additional features, select Video is saved automaticallyUpload Post the video to a community website or blog Video player Customize camcorder settingsReset menus and recording options ››Play a video Control playback with the following keys Number Function Customize video player settings Music››Add music files to your device ››Play music ››Create a playlist File, or repeating all filesSelect Playlists → → Create ››Add a song to the wish list ››Add a song to the quick list››Find information of music Recognition ››Listen to the FM radio ››Customize music player settingsFM radio Music library screen Entertainment Record a song from the FM radio ››Save a radio station automatically››Add a radio station to the favorites list Select My files→ Sounds → Go to Games ››Customize FM radio settingsSignal is weak Frequency ››Download games and applications ››Play games or launch applications ››Create a contact Personal informationContacts ››Find a contact ››Set a favorite number Menu mode, select Contacts → Favorites → Add ››Create a group of contacts ››Create your namecard››Retrieve contacts from your community accounts Friends ››Create an event CalendarCopy contacts ››View events ››Stop an event alarm Task››Create a task View tasks → Print via BluetoothMemo ››Create a memo ››Record a voice memo Voice recorder››View memos ››Play a voice memo Playback → Yes Web Internet››Set-up an internet profile ››Browse web pages ››Bookmark your favorite web pages ››Use the RSS reader ››Customize browser settingsUpdate and read RSS feeds Add an RSS feed address Information from recently accessed Password or delete data stored whileCookies, IDs, and passwords Navigating the web Navigation Samsung Apps Synchronize ››Set-up a synchronization profileSync type Option Function Sync server YouTube››Start synchronization Be synchronized Bluetooth ››Turn on the Bluetooth wireless featureConnectivity ››Find and pair with other Bluetooth-enabled devices → Settings → My phone’s visibility → Always On → SetTo allow other devices to locate your device, select List ››Receive data using the Bluetooth wireless featureSelect a paired device and use the following options Delete ››Activate the Wlan feature Wi-Fi››Use Remote SIM mode Select → Settings → Remote SIM mode ››Find and connect to a Wlan ››Customize the connection profileSelect the discovered Wlan AP Setup WPS Mobile APForget When you are finished, select Back DeviceActivate the tethering function to Select Enable advanced GPS ››Activate the GPS featureSelect Enable location services ››Enhance the GPS functionality Select Enable network position PC connections››View your location ››Install Samsung Kies ››Connect as a mass storage device ››Use your device as a wireless modem Tools CalculatorClock ››Create a world clock ››Stop an alarm››Delete an alarm ››Use the stopwatch ››Create a web account ››Use the count-down timerMy accounts Select Add account My files ››Delete or edit my accounts››Change the auto sync schedule Supported file formats ››View a fileYour device supports the following file formats Visibility Apply effects to images Adjust an image››Edit an image Edit images and apply fun effects ››Print an image Insert a visual featureSelect → Print via Bluetooth Transform an image ››Set a sound clip as your ringtone Search››Set an image as your wallpaper ››Search by keyword Flight mode SettingsAccess the Settings menu Menu mode, select Settings Sound profiles CallMessage and Email Display and light General Date and time ››Call Menu and widgetsApplications Widget Voice call General settings››Messages Video call Text messages Sending options Receiving options Push messages ››Email Broadcast messages 120 ››Calendar Customize the settings for the internet browser. p››Contacts ››Internet ››Media player ››Photo upload settings››Installation settings ››Samsung Apps Change PIN Change the PIN used to access SIM or Usim data SecurityMemory Reset Software updateAbout phone Troubleshooting Calls are being dropped If using a headset, ensure that it is properly connected Others cannot hear you speaking on a call Your device is hot if touched Another Bluetooth device is not located Safety precautions Handle and dispose of batteries and chargers with care Turn off your device where prohibited Turn off the device in potentially explosive environments Proper care and use of your mobile device Do not store your device near magnetic fields Do not bite or suck on the device or the battery Do not disassemble, modify, or repair your device Specific Absorption Rate SAR certification information Correct disposal of this product Disclaimer To install Kies PC Sync