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Samsung GT-S7560UWAPRT manual Outgoing calls are not connected, Incoming calls are not connected

Models: GT-S7560UWAATL GT-S7560UWAXXV GT-S7560ZKAAMN GT-S7560UWAXEC GT-S7560ZKASEE GT-S7560ZKAXXV GT-S7560ZKAOMN

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Outgoing calls are not connected

●● Ensure that you have pressed the Dial key.

●● Ensure that you have accessed the correct cellular network. ●● Ensure that you have not set call barring for the phone

number you are dialling.

Incoming calls are not connected

●● Ensure that your device is turned on.

●● Ensure that you have accessed the correct cellular network. ●● Ensure that you have not set call barring for the incoming

phone number.

Others cannot hear you speaking on a call

●●

●●

●●

Ensure that you are not covering the built-in microphone. Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

Audio quality is poor

●●

●●

Ensure that you are not blocking the device’s internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

When dialling from contacts, the call is not connected

●● Ensure that the correct number is stored in the contact list. ●● Re-enter and save the number, if necessary.

●● Ensure that you have not set call barring for the contact’s phone number.

Troubleshooting

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Samsung GT-S7560UWAPRT manual Outgoing calls are not connected, Incoming calls are not connected, Audio quality is poor

Contents

To install Samsung Kies PC Sync English EU. 10/2013. Revuser manual GT-S7560Using this manual Read me firstPlease keep this manual for future reference Instructional icons CopyrightTrademarks Contents AssemblingCommunication Insert the SIM or USIM card and the batteryWeb and GPS-based services EntertainmentConnectivity Personal informationSettings ToolsTroubleshooting Back up and resetAccessibility ContentsAssembling UnpackDevice layout ››Front view1. Active only when you use the speakerphone feature or record videos Assembling››Rear view 1318Assembling Keys Insert the SIM or USIM card and the battery Assembling Charge the battery Insert the battery Replace the back cover››Charge with a travel adapter Plug the large end of the travel adapter into an electrical socket About the battery charging icons ››Charge with a USB cable››Reduce the battery consumption Insert a memory card optionalOpen the cover of the memory card slot ››Remove a memory card ››Format a memory cardUnmount SD card → OK Getting started Turn on or off your deviceUse the touch screen Control your touch screen with the following actions Tap and holdTap an item and hold it for more than 2 seconds DragFlick PinchLock or unlock the touch screen and the keys Get to know the Home screenIndicator icons ››Use the notifications panel ››Move an item on the Home screen ››Remove an item from the Home screenTap and hold an item, and then drag it to the rubbish bin Tap and hold an item, and then drag it to a new location››Customise the quick access panel ››Add or remove a panel from the Home screenAdd a Settings shortcut to the Home screen ››Use widgetsAdd a widget to the Home screen Access applications Screenshots››Uninstall an application ››Access recently-used applications››Organise applications Launch multiple applications Customise your device››Manage applications ››Change the display language››Adjust the device’s volume ››Switch to Silent mode››Turn on or off the touch tones ››Change your call ringtone››Adjust the brightness of the display ››Select a wallpaper for the Home screen››Change the display font style››Lock your device Set an unlock patternSet an unlock PIN Set an unlock password ››Lock your SIM or USIM card››Activate the Find my mobile feature Change AlertSelect Alert message ››Enter text with the Google voice input feature Enter text››Change the text input method ››Enter text using the Samsung keypad → Portrait keyboard types → a keypad type››Copy and paste text 2. Select a corresponding virtual key untiland holding a virtual key in ABC Communication Calling››Make a call ››Answer a call ››Reject a call››Make an international call ››Use a headset ››Use options during a voice call››Use options during a video call ››View and dial a missed call ››Set auto rejectionRecord video rejection››Activate Fixed Dialling Number FDN mode Select Enable FDNSelect Auto reject list ››Set call diverting ››Set call barringAdditional settings → Call barring → a call type ››Set call waiting ››View a call or message log››Customise call settings Set to end a call when you presspower key ends calls Set to reject calls from specifieda specified period available only Set to accept IP calls and set up your accounts for IP call servicesSet whether to use IP call services calls to phone numbers that areMessages ››Send a text message››Send a multimedia message ››View a text or multimedia message ››Listen to a voicemail messageGoogle Mail Send an email message››View an email message ››Set up an email account Email››Send an email message Select Next. To enter account details manually, select Manual setup››View an email message Page Talk ››Set your status››Add a contact to your friend list ChatON ››Start a conversationMessenger Google+Entertainment Camera››Take a photo EntertainmentNumber Function 1 Change the camera settings To send the photo to others or share it, select ››Change the shooting mode ››Customise camera settingsSwitch to the front camera to take a photo Change the flash setting You can turn onAdjust the exposure value to change the Select the length of the delay before theAdjust the colour balance according to the Exposure value››Record a video automatically when you take a photo withSelect to stop recording. The video is saved automatically ››Customise camcorder settings Video Player ››Edit the shortcut icons››Play a video ››Customise video player settings Gallery ››View an image››Play a video Music Player ››Add music files to your device ››Play musicReceive via Bluetooth. p. 117 Receive via Wi-Fi. p Number ››Create a playlist 4 Select Add music››Customise music player settings automatically after a specific period ofFM Radio ››Listen to the FM radio››Record a song from the FM radio ››Save radio stations automatically→ sdcard → Sounds ››Customise FM radio settings ››Add a radio station to the favourites listradio screen. Station IDs are available Personal information Contacts››Create a contact ››Find a contact››Set a speed dial number ››Create your namecard››Create a group of contacts ››Copy a contact Copy contacts from the SIM or USIM card to your deviceCopy contacts from your device to the SIM or USIM card S Planner ››Import or export a contactImport contact files Export contacts››Change the view mode ››Create an event or task››Stop an event or task alarm ››View an event or taskMemo ››Create a memo››View memos 2 Select a memo to view its details. To edit the memo, selectVoice Recorder Record a voice memoPlay a voice memo ››Customise voice recorder settings Select a quality level for voice memosSet to limit recordings to the maximum Internet ››Browse a webpageWeb and GPS-based services Page ››Search for information by voice ››Bookmark your favourite webpage››Download a file from the Internet Game Hub Maps››View your recent history ››Search for a location Navigation ››Get directions to a specific destinationLocal Play Books Play MoviesPlay Magazines Play Store ››Download an application››Uninstall an application 4 Select Uninstall → OKSamsung Apps YouTube››Play a video Web and GPS-based services 4 Control playback with the following keysNumber Function››Upload a video Connectivity USB connections››Connect with Samsung Kies ››Connect with Windows Media Player››Connect as a media device ››Connect as a camera deviceSelect Connected as a media device → Media device MTP Select Connected as a media device → Camera PTPWi-Fi ››Activate the Wi-Fi feature››Find and connect to a Wi-Fi AP ››Add a Wi-Fi AP manually››Connect to a Wi-Fi AP with a protected setup Connect with a WPS buttonConnect with a WPS PIN ››Select the static IP settings ››Customise Wi-Fi settings2 Select an AP → Show advanced options Wi-Fi Direct ››Send data via Wi-Fi››Receive data via Wi-Fi ››Connect your device to another device››Share your device’s mobile network via Wi-Fi Mobile network sharing››Share your device’s mobile network via Bluetooth ››Share your device’s mobile network via USBBluetooth ››Activate the Bluetooth feature››Send data via Bluetooth ››Find and pair with another deviceScan ››Receive data via Bluetooth ››Activate location services VPN connections››Set up a VPN profile VPN → Add VPN network››Connect to a private network Connect››Set an alarm ToolsCalculator Clock››Stop an alarm ››Create a world clock››Use the stopwatch city››Use the countdown timer ››Use the desk clockcurrent location. You can also select Downloads My Files››Supported file formats ››View a file Search SIM ToolkitSettings Access the setting optionsData usage Wi-FiMore settings ››Flight mode››Mobile networks ››Tethering and portable hotspotBlocking mode ››Wi-Fi Direct››Kies via Wi-Fi SoundDisplay Battery WallpaperStorage Location services Applications managerAccounts and sync SecurityEncrypt external SD card Set up SIM card lock Make passwords visible Set to show your passwords as you enter them››Default Language and input››Language ››Google voice typing››Voice search Back up and reset ››Text-to-speech output››Pointer speed Accessibility Date and timeDeveloper options Call answering/endingDevelopment device ID View your device’s development ID About device Troubleshooting Your device displays network or service error messagesYour device freezes or has fatal errors Calls are being droppedThe touch screen responds slowly or improperly When dialling from contacts, the call is not connected Outgoing calls are not connectedIncoming calls are not connected Others cannot hear you speaking on a callThe device beeps and the battery icon is empty The battery does not charge properly or the device turns offError messages appear when launching the camera Your device is hot if touchedAnother Bluetooth device is not located Error messages appear when opening music filesError messages appear when launching the FM radio Page Index Bluetooth 115 calculator 121 callsusing in-call options 46, 47 viewing logs 51 waiting Bluetooth Google Maps 98 Google Talk 61 home screen Wi-Fi using USB connections with Windows Media