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Samsung HL-R7178W, HL-R6178W, HL-R5678W manual Troubleshooting, Appendix, Problem, Possible Solution

Models: HL-R7178W HL-R5678W HL-R6178W

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Troubleshooting

Appendix

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center.

	Problem		Possible Solution

	Poor picture quality.		Try another channel.
			Adjust the antenna.
			Check all wire connections.

	Poor sound quality.		Try another channel.
			Adjust the antenna.

	No picture or sound.		Try another channel. Press the SOURCE button.
			Make sure the TV is plugged in.
			Check the antenna connections.
			Check that the Mute feature is off.

	No color, wrong colors or tints.		Make sure the program is broadcast in color.
			Adjust the picture settings.

	Picture rolls vertically.		Adjust the antenna.
			Check all wire connections.
			If you are using a VCR, check the tracking.

	The TV operates erratically.		Unplug the TV for 30 seconds, then try operating it
			again.

	Your remote control does not		Press the MODE button to put your remote control
	operate your TV.		into TV mode.
			Make sure the remote has batteries.

	The TV won’t switch on.		Make sure the wall outlet is working.
			Make sure the TV is plugged in.
			Make sure the remote has batteries.

	Digital broadcasting screen		Please check the digital signal strength and input
	problem.		antenna.

	There is a “clicking” sound		There is a sound when both Air and Cable are set to
	repeatedly in Standby mode.		“Yes” in the TV Guide On ScreenTM Setup.
			The sound is made by the TV trying to receive TV
			Guide On ScreenTM data in Standby mode, and is not
			a defect.
			Set up the Antenna (Air)/Cable according to the
			connection status in the TV Guide On ScreenTM Setup.

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Samsung HL-R7178W, HL-R6178W, HL-R5678W manual Troubleshooting, Appendix, Problem, Possible Solution

Contents

This device is a Class B digital apparatus Owner’s InstructionsHL-R5078W HL-R5678W HL-R6178W HL-R7178W English - Trademark NoticeLicense Notice Digital Television Services A Guide to Digital TV•What is Digital Television? •Digital Picture QualityCableCARD and Digital Cable Ready TVs Page Table of Contents Your New Wide TVConnections OperationChoosing a Multi-ChannelSound MTS track Choosing a Multi-ChannelSound MTS trackViewing Closed Captions On-ScreenText Messages Viewing Closed Captions On-ScreenText MessagesS A M S U N G Your New Wide TV Your New Wide TV Viewing PositionList of Features AccessoriesYour New Wide TV Front Panel LED IndicatorsIndicator Light Key Right side buttons Side Panel JacksRear Panel Jacks Your New Wide TVRemote Control Installing Batteries in the Remote Control Your New Wide TVConnections Antennas with 75-ohmRound Leads Connecting VHF and UHF AntennasConnections Connecting Cable TV Cable without a Cable BoxConnecting a VCR ConnectionsNOTES Alternate methodConnecting CableCARD Connecting a Camcorder ConnectionsConnecting to Audio and Video Jacks Connecting a DVD PlayerConnecting to Y, PB, PR Connecting a DTV Set-TopBox Connecting to Y, PB, PRConnecting to DVI Digital Visual Interface ConnectionsConnecting a VCR and DTV Set-TopBox NOTESConnections Connecting a Digital Audio SystemConnecting to an Analog Amplifier Connecting to a Subwoofer Speaker S A M S U N G Operation Operation Turning the TV On and OffViewing the Menus and On-ScreenDisplays Viewing the MenusSelecting a Menu Language Operation Memorizing the ChannelsSelecting the Video Signal Source •Air : “Air” antenna signal Adding and Erasing Channels OperationChanging Channels Using the Channel ButtonsUsing the Number Buttons Using the “-”ButtonCustomizing Your Remote Control OperationDVD player NOTESRemote Control Codes VCR Codes Cable Box Codes DVD CodesOperation Setting the ClockOption 1: Setting the Clock Manually Option 2: Setting the Clock Automatically Operation Setting the On/Off Timer• Auto Power Off Setting the Sleep Timer Viewing an External Signal Source Setting the Signal SourceOperation Alternate methodAssigning Names to External Input Mode S A M S U N G Channel Control Channel Control Selecting Your Favorite ChannelsTo Store Your Favorite Channels NOTESViewing the Channel Lists Alternate methodChannel Control Adding and Erasing ChannelsLabeling the Channels NOTES LNA Low Noise AmplifierChannel Control Analog Fine Tuning Analog ChannelsChannel Control DigitalChecking the Digital-SignalStrength Picture Control Picture Control Picture ControlCustomizing the Picture Settings NOTESPicture Control 5 Press the ENTER button to return to “Mode”NOTES Changing the Picture SizeAlternate method Digital Noise Reduction Picture ControlViewing the DNIe Demonstration Alternate methodSetting the My Color Control Mode Picture ControlPress the MENU button select “Picture”, then press the ENTER buttonMy Color Control Custom Settings Using the Color Weakness Enhancement Feature Picture ControlSetting the Film Mode Viewing Picture-In-Picture Picture ControlActivating the PIP Alternate methodSelecting an External Source Swapping the Sub PIP Picture and Main Picture PIP SettingsPicture Control Changing the Size of the Sub PIP Picture Picture Control Changing the Location of the Sub PIP PictureSelecting a Signal Source Air or Cable for PIP Alternate method Picture ControlChanging the Channel of the Sub PIP Picture Selecting the Sound Source Picture Control Freezing the PicturePress again to cancel Setting the Blue Screen Mode S A M S U N G Sound Control Sound Control Sound ControlAdjusting the Volume Using the MUTE ButtonNotes Using Automatic Sound Settings•L/R Sound Balance Adjustment Setting the SRS TSXT Sound ControlAuto Volume Sound Control DigitalChoosing a Multi-ChannelSound MTS track Alternate methodAnalog Choosing a Multi-ChannelSound MTS trackAlternate method NOTESChoosing a Digital Sound Format Sound ControlDigital Selecting the Internal Mute NOTESSetting the On/Off Melody Sound ControlSetting up the Sub Woofer Output S A M S U N G Special Features Special Features Setting the Function HelpSetup SetupMenu Transparency Level SetupSetup SetupUsing the V-Chip Special FeaturesHow to Change Your Password NOTESHow to Enable/Disable the Rating Controls Special Features LanguageNOTES TV-Y :Young children TV-Y7 :Children 7 and overSpecial Features Press the EXIT buttonTV FCC Content Category Important Notes About Parental LocksTV FCC Age-BasedRatings MPAA Rating System MoviesEnglish - Special FeaturesHow to Set up Restrictions Using Canadian English The “ ” symbol is indicated English - Special FeaturesHow to Set up Restrictions Using Canadian French 4 Press the … or † button to select a Viewing Closed Captions On-ScreenText Messages Special FeaturesAnalog NOTES Press the EXIT button to exitDigital Special FeaturesViewing Closed Captions On-ScreenText Messages Return to Default Alternate methodSize Font StyleNOTES Setting the Port Selection ModeSpecial Features Using the CableCARD Displaying CableCARD related informationCableCARD Reset Using the CableCARD Setup FunctionSpecial Features Channel List Reorganization Using Game Mode Special FeaturesDisabled Menus in Game Mode Restrictions on Game Mode CautionUsing TV Guide On ScreenTM NOTESS A M S U N G Using the D-Net Using the D-Net How to connect compatible IEEE1394 DevicesWhat’s D-Net? NOTESWhen Connecting D-NetIEEE1394 Compatible devices Connection Options Using the D-NetThe Direct Device-To-DeviceOption The Hub Connection Option4-Pinand 6-PinConnectors Selecting a D-Netdevice Using the D-Net1 Press the MENU button Press the ENTER button to select “Input”The D-Netcontrol panel Using the D-NetNOTES Control PanelOperating Tips Using the D-NetDescriptions Copy informationMessage Recording Tips Tips on stopping recordingUsing the D-Net NOTESTroubleshooting D-Net ProblemPossible Solution Using the D-NetProblem Problem No picture on the screen after selecting a deviceThis device is unavailable for D-Net Using the D-NetProblem PC Display How to Connect Your PC to the TV Using Your TV as a Computer PC DisplayPC Display Setting up Your PC Software Windows only 2 3 4 5NOTES Checklist Before Connecting to a PCPC Display Adjusting the Picture Quality 1 Press the SOURCE button to select “PC”5 Press the … or † button to select “Coarse” or “Fine”Changing the Picture Position PC Display1 Press the SOURCE button to select “PC” Changing the Picture Size PC Mode PC DisplayNOTES Alternate methodViewing the Current Resolution Initializing the Picture Settings PC DisplayAppendix Appendix Replacing the LampUnplug TV, then use a Troubleshooting ProblemPossible Solution AppendixProblem The visual qualities of digital channels varyCleaning and Maintaining Your TV Using Your TV in Another CountrySpecifications PlacementPage BP68-00513A-00 Samsung Electronics America Service Division1-800-SAMSUNG