Troubleshooting
Recording
Symptom | Explanation/Solution | ||
You don’t hear the shutter sound when you | • Set “Shutter Sound” to “ON”. | ||
• When the Mini HDMI cable or Audio/Video cable is connected to the camcorder, the | |||
record a photo image. | |||
| Shutter Sound is not available. | ||
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| • Set “Beep Sound” to “ON”. | ||
You don’t hear the beep sound. | • Beep sound is temporally off while recording videos. | ||
• When the Mini HDMI cable or Audio/Video cable is connected to the camcorder, the | |||
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| Beep Sound is not available. | |
There is a time difference between the point | • | On your camcorder, there may be a slight time delay between the point when you press | |
where you press the Recording start/stop | |||
| the Recording start/stop button and the actual point where the recorded video starts/ | ||
button and the point where the recorded |
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| stops. This is not an error. | ||
video starts/stops. |
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Horizontal stripes appear on the images. | • | This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury | |
| lamp. This is not a malfunction. | ||
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Storage Media
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| Symptom | Explanation/Solution |
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| • Insert a memory card into your camcorder properly. page 30 |
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| Memory card functions do not operate. | • If you use a memory card formatted on a computer, format it again directly on your |
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| camcorder. page 77 |
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| • Release the lock on the |
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| Image cannot be deleted. | any. page 31 |
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| • You cannot delete a protected images. Release protection of the image using the Protect | |
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| function. page 59 |
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| • Release the lock on the |
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| You cannot format the memory card. | any. page 31 |
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| • The memory card is not supported on your camcorder or card has some problems. |
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| • The file may be corrupted. |
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| The data file name is not indicated correctly. | • The file format is not supported by your camcorder. |
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| • Only the file name is displayed if the directory structure complies with the international | |
100 |
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| standard. | ||
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