Troubleshooting

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.

Power

Symptom

Explanation/Solution

 

The battery may not be installed in your camcorder. Insert the battery into the camcorder.

The camcorder does not turn on.

The inserted battery may be discharged.

Charge the battery or replace it with a charged one.

 

 

If you use the AC power adaptor, make sure it is properly connected to a wall outlet.

 

 

 

Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes, the

The power turns off automatically.

camcorder is automatically turned off (“Auto Power Off”). To disable this option, change

the setting of “Auto Power Off” to “Off”. ¬page 75

 

 

The battery is almost exhausted. Charge the battery or replace it with a charged one.

 

 

Power cannot be turned off.

Remove the battery or unplug the AC power adaptor, and connect the power supply to

the camcorder again before turning it on.

 

 

 

 

The temperature is too low.

The battery discharges quickly.

The battery is not fully charged. Charge the battery again.

The battery has reached the end of its lifespan and cannot be recharged. Use another

 

 

battery.

 

 

Display

 

Symptom

Explanation/Solution

 

The TV screen or LCD display has distorted

This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice

 

images or has stripes at the top/bottom or

 

versa. For more details, see the display specification. ¬page 82

 

on the left/right.

 

 

 

Unknown image appears on the LCD screen.

The camcorder is in Demo mode. If you do not want to see Demo images, change the

 

setting “Demo” to “OFF”. ¬page 79

 

 

 

 

 

98

Unknown indicator appears on the screen.

A warning indicator or message appears on the screen. ¬pages 93~97

 

 

Page 98
Image 98
Samsung HMX-Q10PP/EDC, HMX-Q10TP/EDC, HMX-Q10UP/MEA, HMX-Q10UP/EDC, HMX-Q10BP/MEA manual Symptoms and Solutions, Power, Display

HMX-Q10BP/XEK, HMX-Q100BP/XER, HMX-Q10PP/EDC, HMX-Q10UP/MEA, HMX-Q10UP/EDC specifications

The Samsung HMX-Q10TP/EDC, HMX-Q10BP/EDC, and HMX-Q10PP/EDC represent a series of compact camcorders that blends user-friendly design with advanced imaging technologies. These camcorders are particularly appealing to both novice videographers and experienced users looking for a portable shooting solution without compromising on quality.

One of the standout features of the HMX-Q10 series is its ability to capture high-definition video in 1080p resolution, ensuring that your recordings boast impressive clarity and detail. The rich, vibrant colors and sharp images are enhanced by the camcorders' 1/3.5-inch CMOS sensor, which excels in low-light conditions, making them ideal for indoor shooting or evening events. The back-illuminated sensor design increases light sensitivity, allowing users to achieve better results in challenging lighting scenarios.

Equipped with a powerful 20x optical zoom lens, the HMX-Q10 camcorders allow for a significant degree of flexibility when capturing distant subjects. The zoom lens is complemented by a digital zoom capability, enabling users to extend their reach even further. The built-in stabilization technology helps eliminate shaky footage, ensuring smoother results, which is especially beneficial when zooming in on fast-moving subjects or shooting handheld.

The user experience is enhanced by a 2.7-inch swivel touchscreen LCD display that allows for easy framing and reviewing of shots. This articulating screen can be rotated and adjusted for different shooting angles, making it easier to capture creative perspectives. The interface is intuitive, providing quick access to various settings and modes, including several scene modes that optimize performance for specific shooting environments.

The HMX-Q10 models include features such as Smart Auto, which automatically selects the best settings based on the shooting conditions, and the ability to record in several formats, including MP4. The dual recording function allows users to simultaneously capture full HD video while taking still images, making it an efficient tool for events where both video and photography are required.

With built-in Wi-Fi capabilities, the HMX-Q10 camcorders facilitate easy sharing to social media and cloud services. This feature, along with the HDMI output, ensures that users can quickly transfer content to other devices or display it on larger screens for an enhanced viewing experience.

In summary, the Samsung HMX-Q10TP/EDC, HMX-Q10BP/EDC, and HMX-Q10PP/EDC are versatile camcorders that combine high-definition video recording, impressive zoom capabilities, and user-friendly technology. These features make them a desirable choice for anyone looking to document their experiences with quality and ease.