Troubleshooting
Adjusting the image during recording
Symptom | Explanation/Solution | |
| • Set “Focus” to “Auto”. (Video recording mode only) page 53 | |
| • The recording conditions are not suitable for auto focus. Adjust the focus manually. (Video | |
Focus does not adjust automatically. | recording mode only) page 53 | |
| • The lens is dusty on the surface. Clean the lens and check the focus. | |
| • Recording is being made in a dark location. Use a light to brighten the area. | |
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Image’s colour balance is not natural. | • The white balance is incorrect. Set the proper “White Balance”. page 50 | |
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A subject passing quickly through the frame | • This is called the focal plane phenomenon. This is not a malfunction. Because of the way | |
the image device (CMOS sensor) reads out video signals, a subject passing through a | ||
appears distorted | ||
frame rapidly may appear to bend, depending on the recording conditions. | ||
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Playback on your camcorder
Symptom | Explanation/Solution |
Playback (playback/pause) function does not | • Image files recorded using another device may not play back on your camcorder. |
work. | • Check memory card compatibility. page 31 |
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Photo images stored on a storage media are | • Photo images recorded on other devices may not appear in their actual size. This is not |
not displayed in the actual size. | an error. |
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Playback is interrupted unexpectedly. | • Check if the AC power adaptor or battery back is properly connected and secure. |
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Playback on other devices (TV, etc.)
Symptom | Explanation/Solution |
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You cannot view the image on or hear the | • Make sure that the connection cable is connected to the proper jack. |
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sound from the connected device. |
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The image appears distorted on a TV. | • This phenomenon is caused by connecting to a TV with 4:3 aspect ratio. |
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You cannot view the image on or hear the | • The camcorder cannot output Images from the HDMI jack if the material is copyright |
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sound from a TV connected using the HDMI |
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protected. | 101 | |||
cable. | ||||
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