Connecting to a computer
Symptom | Explanation/Solution | |
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Your computer does not recognise | y Disconnect the USB cable from the computer and camcorder, | |
your camcorder. | restart the computer, and then connect the USB cable again | |
correctly. | ||
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| y You need a video codec to play the file recorded on your | |
| camcorder. Install the software provided with your camcorder. | |
| ¬page 99 | |
| y Make sure you insert the connector in the correct direction, and | |
Cannot play a video file properly on | connect the USB cable to the USB jack on your camcorder firmly. | |
a PC. | y Disconnect the cable from the computer and camcorder, restart | |
| the computer, and then connect the cable again properly. | |
| y To play back an HD video file, you need a computer with better | |
| specifications. | |
| Use a computer with the recommended specifications. ¬page 94 | |
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y Exit the | ||
properly. | computer. | |
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y Set “PC Software” to “On” in the Settings menu or install Intelli- | ||
studio on the computer. ¬pages 82, 99 | ||
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| y Video playback or sound may stop temporarily depending on your | |
Your computer is not playing | computer. The video or sound copied to your computer is not | |
affected. | ||
videos, images, or sound located | y If your camcorder is connected to a computer that does not | |
on your camcorder properly. | support | |
| correctly. Images, video, and sound copied from the camcorder to | |
| your computer are not affected. |
yCheck the system requirements to play a video.
yShut down all other applications currently running on the computer.
The playback screen is paused or y If you play a video on your camcorder when it is connected to
distorted. | a computer, the video may not play smoothly on the computer, |
| depending on the transfer speed. Please copy the file to your PC, |
| and then play it back. |
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