Symptom |
| Explanation/Solution | |
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|
| |
When using the videos, a | • Disconnect the USB cable from the computer and camcorder, restart the computer, then | ||
computer does not recognise | |||
| reconnect it correctly. | ||
your camcorder. |
| ||
|
| ||
| • A video codec is needed to play the file recorded on your camcorder. Install or run the | ||
|
| edit software | |
Cannot play a video file | • Make sure you insert the connector in the correct direction, and connect the USB cable to the | ||
| USB jack on your camcorder firmly. | ||
properly on a PC. | • Disconnect the cable from the computer and camcorder, restart the computer. Reconnect it | ||
|
| properly. | |
| • Your computer may not have the necessary performance specifications to playback a video file. | ||
|
| Check the recommended computer specifications. | |
| • Exit the | ||
• | |||
• | Set "PC Software" to "On" in the Settings menu. | ||
properly. | |||
• | According to your computer type, the | ||
| |||
|
| open the desired | |
| • video playback or sound may stop temporarily depending on your computer. | ||
The image or sound on your |
| The video or sound copied to your computer is not affected. | |
camcorder is not played on | • If your camcorder is connected to a computer that does not support | ||
your computer properly. |
| the images or sound may not be played back correctly. | |
|
| The images and sound copied to your computer are not affected. | |
| • Check the system requirements to play a video. page 63 | ||
The playback screen is | • Exit all other applications running on the current computer. | ||
• | If a recorded video is played on your camcorder when it is connected to a computer, the image | ||
paused or distorted. | |||
| may not play smoothly, depending on the transfer speed. Please copy the file to your PC, and | ||
|
| ||
|
| then play it back. | |
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| |
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