Other information
Symptom | Check/Remedy |
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PC Share Manager function |
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I can see folders shared through | • Since it shows only files corresponding to the Image, Music, and Movie |
the PC Share Manager, but I | categories, files that do not correspond to these categories may not be |
cannot see the files. | displayed. |
AllShare function |
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Video is played intermittently. | • Check if the network is stable. |
| • Check if the network cable is properly connected and if the network is not |
| overloaded. |
| • Wireless connection between the server and the product is unstable. |
| Check the connection. |
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AllShare connection between TV | • IP address under the same subnetwork should be unique, otherwise IP collision |
and PC is unstable. | can results in such a phenomenon. |
| • Check if you have a firewall enabled. |
| If so, disable the firewall function. |
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I cannot connect to the | • Check whether the network connection is successful or not by using Network |
server. | Test menu. |
| • Check whether the USB memory device is connected with product or not. |
| • The memory device must have at least 1GB of free space to accommodate the |
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| You can check the available size in BD Data Management. (See page 42) |
| • Please check whether the |
| Allow(All). |
| • If all above fails, contact the contents provider or update the latest firmware. |
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When using the | • The memory device must have at least 1GB of free space to accommodate the |
an error occurs. | |
| You can check the available size in BD Data Management. (See page 42) |
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✎NOTE
When the factory default settings are restored, all the user data stored in the BD data will be deleted.
Repairs
If you contact us to repair your player, an administration fee may be charged if either:
1.An engineer is called out to your home at your request and there is no defect in the product.
2.You bring the unit to a repair center and there is no defect in the product.
We will provide you with the amount of the administration fee before we make a home visit or begin any work on your product.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung. com, or contact Samsung Customer Care at
