Manuals / Samsung / TV and Video / Televisions

Samsung HT-E330K/ZN, HT-E330K/SJ, HT-E330K/KE, HT-E330K/UM manual Other Information, Troubleshooting

Models: HT-E330K/SJ HT-E330K/UM HT-E330K/SQ HT-E330K/KE HT-E330K/ZN

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Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the correct mode (RECEIVER DVD/TV)?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

30 English

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Samsung HT-E330K/ZN, HT-E330K/SJ, HT-E330K/KE, HT-E330K/UM, HT-E330K/SQ manual Other Information, Troubleshooting
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HT-E330K/SJ, HT-E330K/UM, HT-E330K/SQ, HT-E330K/KE, HT-E330K/ZN specifications

The Samsung HT-E330K series is renowned for its exceptional home theater experience, combining advanced audio technology with user-friendly features. This lineup, including models HT-E330K/SQ, HT-E330K/UM, HT-E330K/ZN, HT-E330K/KE, and HT-E330K/SJ, is designed to elevate your entertainment environment, providing crystal-clear sound and immersive experiences.

At the heart of the HT-E330K system is its versatile DVD player, capable of playing various formats, including DVDs, CDs, and MP3s. This ensures that users can enjoy their favorite media without compatibility issues. The inclusion of a USB port allows for easy playback of digital content directly from flash drives, enhancing convenience for users who prefer modern storage solutions.

One of the standout features of the HT-E330K series is its 5.1-channel surround sound system. This configuration consists of front left, front right, center, surround left, surround right, and a subwoofer, delivering a rich and immersive audio experience. The system integrates Samsung’s Digital Amplification technology, which enhances sound clarity and reduces distortion, ensuring that every dialogue, musical note, and sound effect is reproduced with fidelity.

The HT-E330K also boasts Dolby Digital technology, which further enriches the audio experience by processing multi-channel audio signals for clearer sound separation and presence. Coupled with the ability to deliver an impressive total output power, this system transforms any room into a theater-like setting.

Additional features include an FM tuner for radio enthusiasts and a variety of sound modes, allowing users to customize their listening experience according to the type of content being played. This flexibility makes the HT-E330K suitable for everything from movies to music and gaming.

In terms of design, the HT-E330K models present a sleek and modern aesthetic that complements any home decor. The easy-to-navigate interface, facilitated by a user-friendly remote control, enhances accessibility and enjoyment.

Overall, the Samsung HT-E330K series offers a comprehensive home theater solution, combining technological advancements with practical features. Its emphasis on sound quality, versatility, and user convenience makes it a compelling choice for consumers seeking to enhance their home entertainment setups. With the HT-E330K, Samsung continues to uphold its commitment to delivering high-quality audio-visual experiences for all users.