Panasonic TX-17LA1Q, TC-20LA1H manual Troubleshooting, Maintenance, Symptoms Checks Picture Sound

Troubleshooting

If there is a problem with your LCD TV please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Symptoms		Checks
Picture	Sound
Snowy Picture	Noisy Sound	Aerial location, direction or connection
Multiple Image	Normal Sound	Aerial location, direction or connection
		Electrical appliances
Interference	Noisy Sound	Cars/Motorcycles
		Fluorescent lights
Normal Picture	No Sound	Volume level
		Sound mute switched on
		TV set to AV mode
		Not plugged into A.C. outlet
No Picture	No Sound	Not switched on
		Picture / Sound controls set at minimum levels
		Check if in stand-by mode
No Colour	Normal Sound	Colour Controls set at minimum levels
		Colour System
Poor or Distorted	Weak or	Retune Channel (s)
Picture	No Sound
Normal Picture	Weak or	Sound reception may have deteriorated.
		Sound System
	distorted sound
		This is a characteristic of liquid crystal panels. This is not a
There may be red		malfunction and can not be a reason for service claim.
		The liquid crystal panel is built with very high precision
spots, blue spots and
	Normal Sound	technology giving you fine picture details. Occasionally, a
green spots on the
		few non-active pixels may appear on the screen as a fixed
screen
		point of blue, green, or red.
		Please note this does not affect the performance of your LCD.

Maintenance

To clean this unit, wipe with a soft, dry cloth.

If the surfaces are extremely dirty, use a soft cloth dipped in soap-and-water solution or a weak detergent solution.

•Use eyeglass cleaner to remove stubborn dirt from the LCD.

•Never use alcohol, paint thinner or benzine to clean this unit.

•Before using chemically treated cloth, read the instructions that came with the cloth carefully.

•Do not wipe the LCD with water.

Neutral detergent

Wipe the cabinet with a soft cloth

If the cabinet is heavily soiled, wipe with a well-wrung soft cloth dipped in kitchen cleanser (neutral) diluted with water.

CAUTION:

If water or similar substances get inside the monitor via the liquid crystal panel surface, a malfunction may result.

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