Symptom

 

Check/Remedy

 

 

 

If the HDMI output is

Press and hold the 5 button on front panel for more than 5 seconds with

set to a resolution your

 

no disc inserted. All settings will revert to the factory settings.

TV cannot support (for

 

 

example, 1080p), you may

 

 

not see a picture on your

 

 

TV.

 

 

 

 

 

No HDMI output.

Check the connection between the TV and the HDMI jack of the product.

 

Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input

 

 

resolution.

 

 

 

Abnormal HDMI output

If random noise appears on the screen, it means that TV does not support

screen.

 

HDCP (High-bandwidth Digital Content Protection).

 

 

 

DLNA function

 

 

 

 

 

I can see folders shared

DLNA shows only files corresponding to the Photo, Music, and Movie files.

through DLNA, but I

 

Files that do not correspond to these categories may not be displayed.

cannot see the files.

 

 

 

 

 

Video is played

Check if the network is stable.

intermittently.

Check if the network cable is properly connected and if the network is not

 

 

overloaded.

 

 

 

The DLNA connection

IP addresses under the same subnetwork should be unique, otherwise IP

between the TV and PC is

 

collision can results in such a phenomenon.

unstable.

Check if you have a firewall enabled.

 

 

If so, disable the firewall function.

 

 

 

BD-LIVE

 

 

 

 

 

I cannot connect to the

Test whether the network connection is active by using the Network Status

BD-LIVE server.

 

function.

 

Check whether a USB memory device is connected to the product.

 

The memory device must have at least 1GB of free space to accommodate

 

 

the BD-LIVE service.

 

 

You can check the available size in BD Data Management. (See page 30)

 

See if the BD-LIVE Internet Connection option is set to Allow(All).

 

If all above fails, contact the contents provider or update to the latest

 

 

firmware.

 

 

 

When using the BD-LIVE

The USB memory device must have at least 1GB of free space to accommodate

service, an error occurs.

 

the BD-LIVE service.

 

 

You can check the available size in BD Data Management. (See page 30)

 

 

 

NOTES

When the factory default settings are restored, all stored user BD data is deleted.

07 Appendix

English 35

Page 35
Image 35
Samsung HT-H4550R/ZF, HT-H4550R/EN, HT-H4500R/EN, HT-H4500R/ZF, HT-H4550R/XU, HT-H4500R/XN, HT-H4500R/XU, HT-H4500R/XE Bd-Live