Before Calling for Service, Not all six, Produced | Samsung HT-Q20

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized deal- er or Samsung Electronics Service Center.

Symptom

Check/Remedy

	Disc tray does not open.	• Is the power cord plugged securely into the outlet?
	Disc tray does not open.	• Turn off the power and then turn it back on.
		• Turn off the power and then turn it back on.

		• Check the region number of the DVD.
	Playback does not start.		DVD discs purchased from abroad may not be playable.
	Playback does not start.	• CD-ROMs and DVD-ROMs cannot be played on this Home
			Theater.
		• Make sure that the rating level is correct.

	Playback does not start	• Are you using a deformed disc or a disc with scratches on
	immediately when the	• Are you using a deformed disc or a disc with scratches on
	immediately when the	•	the surface?
	Play/Pause button is pressed.		Wipe the disc clean.
	Play/Pause button is pressed.

		• No sound is heard during fast playback, slow playback, and step
	Sound is not produced.		motion playback.
	Sound is not produced.	• Are the speakers connected properly? Is the speaker setup
			correctly customized?
		• Is the disc severely damaged?

		• When listening to a CD or radio, sound is output to the front
			speakers (L/R) only. Select "PRO LOGIC II" by pressing
			speakers (L/R) only. Select "PRO LOGIC II" by pressing
	Sound can be heard only		(Dolby Pro Logic II) on the remote control to use all six
	Sound can be heard only		speakers.
	from a few speakers and		speakers.
	from a few speakers and	• Make sure that the DVD disc is 5.1-CH compatible.
	not all six.	•	If you set C, SL, and SR to NONE in the speaker mode in the
	not all six.	•	audio setup of the setup screen, no sound is heard from the
			audio setup of the setup screen, no sound is heard from the
			center speaker and the front left and right speakers. Set C, SL,
			and SR to SMALL.

	Picture does not appear, sound	• Was the Home Theater suddenly moved from a cold place to a
	is not produced, or the disc		warm one? When condensation forms inside the player, remove
	is not produced, or the disc		the disc and let the player stand for 1 or 2 hours with the power on.
	tray opens 2 to 5 seconds later.
	tray opens 2 to 5 seconds later.		(You can use the player again after condensation disappears.)

	Dolby Digital 5.1 CH	• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital
	Surround Sound is not		5.1 CH Surround Sound is produced only if the disc is recorded
	Surround Sound is not		with 5.1 channel sound.
	produced.	• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in
			the information display?

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Samsung HT-Q20, HT-TQ22 instruction manual Before Calling for Service, Not all six, Dolby Digital 5.1 CH, Produced

Contents

Digital Home Cinema System Safety Warnings Class 1 Laser Product Precautions Preparation Features Multi-Disc Playback & FM Tuner Contents Do not use the following types of disc Playable DiscsCopy Protection Disc Recording Format This product does not support Secure DRM Media files Description Front Panel Rear Panel Remote Control Range of Operation of the Remote Control Insert Remote Batteries Connecting the Speakers Connecting the Speakers HT-Q20 HT-TQ22 Connecting the optional Wireless Receiving Amplifier GB Resetting Wireless Communication Method 1 Composite Video ............... Good Quality Method 2 Scart ............... Better Quality SCANProgressive Scan Function Press Stop button Connecting External Components Connecting the FM Antenna Cooling Fan Press DVD Receiver Press the PowerButton to switch to Press TV/VIDEO Tracks Video and music CDs Disc terminologyTitles and chapters DVD-VIDEO Files DivX To stop playback, press Stop during playback Disc PlaybackPress OPEN/CLOSE button to open the disc tray Load a disc Selecting the Video Format To change the album Use to MP3/WMA-CD PlaybackTo play a file icon in the screen Press the Stop Press Info button Displaying Disc InformationAppears on the TV screen Jpeg File Playback Jpeg Slide ModePress to skip to the next slide Press Digest Digest FunctionRotate/Flip Function To view the previous or next image with 9 windows, press Fast playback DivX PlaybackSkip Forward/Back Minute Skip function Subtitle Display Audio Display Press the Remain button Checking the Remaining TimeEach time the Remain button is pressed Slow Playback Fast/Slow PlaybackSkipping Scenes/Songs Press Repeat Playback Press Repeat button Press Info button twice Press Enter Press Step button Step Function DVD VCDAngle Function DVD Press Cursor EZ View Function DVD Press EZ View button 1Press Info button twice Selecting Audio LanguageAudio Language Selection Function DVD Desired audio language Selecting Subtitle Language Subtitle Language Selection Function DVD To stop playback, press the Stop button Press the FunctionSafe USB Removal Compatible Devices USB devices that support USB Mass Storage Time display 1Press Info buttonPress the numeric Using the Title Menu DVD Setting the Language Stop mode Press Cursor Then press Select ‘Language’ Press CursorEnter button Setting TV Screen type ‘Setup’ and then Adjusting the TV Aspect Ratio Screen Size Wide Enter the password Press Return button to return to the previous level Setting the Password Press Enter button Setting the Wallpaper Setting the Wallpaper Jpeg DVD VCDPower will turn off and then back on Press Menu ‘Setup’ and then To select one of the 3 wallpaper settings youve madeStop mode Press Cursor Button to move to Press to select Button while DivX R registrationPress the Menu Press Cursor Disc tray is open Setting the Speaker Mode Speaker Setting up the Speaker Delay Time Setting the Delay TimePress Cursor button Press Cursor , to set the Delay time Setting Center Speaker Stop or no Setting the Test TonePress Test Tone button Setting the DRC Dynamic Range Compression GB ‘DRC’ Setting the Audio Enter button Method 2 When manually adjusting with the Sound Edit button Press Sound AV Sync Setup Sound Field DSP/EQ Function Press DSP/EQ button Dolby Pro Logic II Mode Press PL II Mode button Mode Dolby Pro Logic II EffectPress PL II Effect button Main Unit Remote Control UnitListening to Radio Press MO/ST button to listen in Mono/Stereo Again Presetting StationsMemory button What information can RDS signals provide? Using the RDS Radio Data System to receive FM stationsAbout RDS broadcasting PTY Program Type indication and PTY-SEARCH function Before you start, remember Convenient Functions To confirm the sleep timer setting, press Sleep buttonPress Sleep button Press Dimmer button Press Mute button Operating a TV with the Remote Control When operating a TV with the remote control TV Brand Code List Brand Code Dolby Digital 5.1 CH Before Calling for ServiceNot all six Produced Not work Picture is producedPicture is shaking Audio language Handling discs Disc Storage Handling and Storing Discs Language Code List Code Language MP3 Player Digital CameraUSB Flash Disk Multi Card Reader Specifications HT- TQ22 HT- TQ25Page Page Memo This Appliance is Manufactured by